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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 11th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Soc... Read more Reviewed on: 11th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
Great to have a local branch with real people to do business with. Reviewed on: 31st July 2024
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In branch service review

5
Connor was great, very knowledgeable and personable. Reviewed on: 31st July 2024
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In branch service review

4
Could be clearer on website that couldn't open an ISA account if already invested elsewhere, i.e. split contribution. Reviewed on: 31st July 2024
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In branch service review

5
Simple process, staff welcoming and helpful. Reviewed on: 31st July 2024
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In branch service review

5
Love having the Newbury in Wokingham. Easily accessible. Please do not shutdown. Reviewed on: 31st July 2024
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In branch service review

5
It is always nice to be able to come into a branch where everyone is welcoming. The staff are pleasant, knowledgeable and professional. Reviewed on: 31st July 2024
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In branch service review

5
They are always friendly and helpful. Reviewed on: 31st July 2024
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In branch service review

5
Justine was extremely friendly and helpful in Wokingham. Reviewed on: 31st July 2024
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In branch service review

4
I like that I can be served in person. Reviewed on: 31st July 2024
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In branch service review

4
Systems seem a bit old-fashioned, otherwise the service is always excellent. Reviewed on: 31st July 2024
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