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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8789 reviews)

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4.89

Based on 8,789 reviews, last reviewed 28th Aug 2026

150% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

I wanted to move ISA from Nationwide BS to Newbury BS.

I wanted to move ISA from Nationwide BS to Newbury BS. It was explained well Reviewed on: 16th August 2024

Reply from Newbury Building Society Hi Ian, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th August 2024

Excellent service from telephone advisor at Newbury

I needed to access a secure message concerning the opening of a new bod and transfer of money to that account. My telephone number was temporarily inactive so I was unable to use 2-factor identification on log in but the telephone advisor was quickly able to relay the message to me Reviewed on: 16th August 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th August 2024

It was so lovely to have prompt, friendly face to fa...

It was so lovely to have prompt, friendly face to face assistance. Reviewed on: 15th August 2024

Reply from Newbury Building Society Hi Anne, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th August 2024

Excellent customer service

Friendly and helpful customer service in connection with the opening of a new account at the Hungerford branch of the Newbury Building Society. Reviewed on: 11th August 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 12th August 2024

Helpful, polite and courteous.

Helpful, polite and courteous. All dealt with quickly and efficiently Reviewed on: 11th August 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 12th August 2024

Bridget was very polite & helpful.

Bridget was very polite & helpful.She communicated the different options available very well. Reviewed on: 10th August 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We will share your feedback with Bridget, she will be so pleased to read them. Response date: 12th August 2024

Excellent customer service

I was seen on time by a very personable young man who knew his job. Reviewed on: 9th August 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 12th August 2024

Opening a new Savings Account.

I would like to thank Mr Tarandeep Singh, the Customer Service Advisor. He was very helpful, thoroughly professional & helped me choose a suitable Account. Reviewed on: 9th August 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it and will share your comments with Taran, who will be so pleased to read them. Response date: 12th August 2024

Helpful staff at my branch.

I needed an appointment urgently and a member of staff made time for me without an appointment. The person was polite, friendly and knowledgeable b Reviewed on: 3rd August 2024

Reply from Newbury Building Society Brilliant! Thank you for taking the time to leave us this positive review. Response date: 5th August 2024

Everything achieved most efficiently.

Everything I wanted to achieve during my in-branch appointment was transacted very efficiently. Reviewed on: 2nd August 2024

Reply from Newbury Building Society Great to hear! Thank you for reviewing us, Judy. Response date: 5th August 2024

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Newbury Building Society: Savings reviews

150% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8789)

I wanted to move ISA from Nationwide BS to Newbury BS.

Excellent service from telephone advisor at Newbury

It was so lovely to have prompt, friendly face to fa...

Excellent customer service

Helpful, polite and courteous.

Bridget was very polite & helpful.

Excellent customer service

Opening a new Savings Account.

Helpful staff at my branch.

Everything achieved most efficiently.

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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