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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 11th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Soc... Read more Reviewed on: 11th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8723)

Moving savings to a cash ISA

5
I wanted to transfer money from my savings account to a cash ISA. I was shown the various options available and having selected the one I considered most suitable the transaction was completed without fuss on the spot. The cashier was knowledgeable efficient and confident in what she was doing. Excellent experience. Reviewed on: 6th July 2024
Hugh Stott's avatar
Hugh Stott
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th July 2024
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Newbury Building Society

Was originally recommended - for another account - t...

5
Was originally recommended - for another account - then decided to transfer our own funds to this company too. Reviewed on: 5th July 2024
P S's avatar
P S
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th July 2024
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Newbury Building Society

Very friendly staff helpfull and professional I was...

4
Very friendly staff helpfull and professional I was made to feel very welcome Reviewed on: 5th July 2024
Terry Hill's avatar
Terry Hill
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th July 2024
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Newbury Building Society

Chloe was very helpful

5
Chloe was very helpful and I was able to set up a new savings account quickly and easily. Reviewed on: 5th July 2024
Helen N's avatar
Helen N
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it and will share your comments with Chloe, who will be so pleased to read them. Response date: 5th July 2024
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Newbury Building Society

Satisfied customers

4
We were satisfied with our visit and were offered other alternatives to the one we had decided upon. Efficient service Reviewed on: 5th July 2024
Kathryn B's avatar
Kathryn B
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we really appreicate it. Response date: 5th July 2024
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Newbury Building Society

Professional & Informative

5
Sarah who I saw was very informative talked me through all the different accounts very pleasant - smiley & professional Reviewed on: 28th June 2024
Susan W's avatar
Susan W
Reply from Newbury Building Society Thank you for taking the time to leave feedback Susan, we will be sure to chare your comments with Sarah, who will be so pleased to read them. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Friendly staff, always look forward to going into branch. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Friendly staff and open branches. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Great. But please do not use perfumed cleaning products in your branch - I find them toxic and horrible. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

4
Very friendly, very knowledgeable. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

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