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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 11th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Soc... Read more Reviewed on: 11th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8723)

In branch service review

5
I like being able to call into a branch and speak to pleasant staff. There can be a wait to get an appointment. Reviewed on: 28th June 2024
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Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Staff very polite and helpful, but not many accessible offices around. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Difficult to hear through the screen. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Like that the branch is on the high street, welcoming staff and can have one-to-one appointment easily. Great advice, well explained with great products to back it up. Feels approachable and helpful, not intimidating. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
It's always friendly and efficient and the staff are very good. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
I always get a warm welcome and are treated as a real person. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Everyone very clear and helpful. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Always friendly and helpful staff. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Staff extremely helpful, a refreshing experience these days. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Friendly explanations, easy to understand. Not afraid to repeat when asked. Knowledgeable. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

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