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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,789 reviews, last reviewed 28th Aug 2026
150% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026
John S's avatar
John S

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

Satisfied customers

4
We were satisfied with our visit and were offered other alternatives to the one we had decided upon. Efficient service Reviewed on: 5th July 2024
Kathryn B's avatar
Kathryn B
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we really appreicate it. Response date: 5th July 2024
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Newbury Building Society

Professional & Informative

5
Sarah who I saw was very informative talked me through all the different accounts very pleasant - smiley & professional Reviewed on: 28th June 2024
Susan W's avatar
Susan W
Reply from Newbury Building Society Thank you for taking the time to leave feedback Susan, we will be sure to chare your comments with Sarah, who will be so pleased to read them. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Friendly staff, always look forward to going into branch. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Friendly staff and open branches. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Great. But please do not use perfumed cleaning products in your branch - I find them toxic and horrible. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

4
Very friendly, very knowledgeable. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
I like being able to call into a branch and speak to pleasant staff. There can be a wait to get an appointment. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Staff very polite and helpful, but not many accessible offices around. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Difficult to hear through the screen. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Like that the branch is on the high street, welcoming staff and can have one-to-one appointment easily. Great advice, well explained with great products to back it up. Feels approachable and helpful, not intimidating. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

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