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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 11th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Soc... Read more Reviewed on: 11th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8723)

In branch service review

5
The advisor who served me was very friendly and helpful. Reviewed on: 28th June 2024
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Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

4
Rates could be better but I like coming to branch and all staff are very helpful. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Aimee was very pleasant and friendly. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Very helpful and knowledgeable. Good advice on my accounts and interest. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
I like the local feel in the office and personal touch. Could be stronger online. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
Excellent products. Customer service second to none. Lovely blend of modern and traditional. Reviewed on: 28th June 2024
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Verified Member
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
The member of staff was very informative and friendly. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
Like that everybody is knowledgeable. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
Always most helpful, friendly and efficient. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
As a newly enrolled member, staff in the Didcot branch gave excellent customer service and outlined in great detail the accounts I opened - lovely and friendly. Reviewed on: 28th June 2024
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Verified Member

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