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Newbury Building Society: Savings reviews

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4.88
Based on 8,703 reviews, last reviewed 25th Apr 2026
88% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Opening an Account We open another account. We were guide through the various options by 'B' which was a delightful experience. Paperwork completed in very competent man... Read more Reviewed on: 25th April 2026
MC's avatar
MC

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

5
Service second to none. Wonderful. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Need online access to withdrawal to 7-day business account. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for letting us know. We’re committed to improving and your feedback helps us do that. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Very friendly and relaxed atmosphere. Hannah was very patient and knowledgeable. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased Hannah could assist you. Thank you for sharing your experience with us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Friendly, personal service and comms. Always appreciate more interest. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Hannah was very helpful and updated our account quickly and efficiently. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback about Hannah is greatly appreciated. We’ll pass this on to them today. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Lovely staff, always cheerful and helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind words. We’re delighted you had a great experience with Newbury Building Society. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
I like dealing in branch with a peerson and not having to go online. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
The person dealing with me was polite and helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Tasha always has the time to help. Never too much trouble. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for highlighting the excellent service you received. We’re proud of Tasha and your comments mean a lot. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Always helpful and friendly. Branches are in good local locations. And you get a passbook, and real staff. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025
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Newbury Building Society

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