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Newbury Building Society: Savings reviews

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4.88
Based on 8,703 reviews, last reviewed 25th Apr 2026
88% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Opening an Account We open another account. We were guide through the various options by 'B' which was a delightful experience. Paperwork completed in very competent man... Read more Reviewed on: 25th April 2026
MC's avatar
MC

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

5
Always polite and good attention. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Great to be able to visit excellent service. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind words. We’re delighted you had a great experience with Newbury Building Society. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Tasha was extremely helpful and explained everything clearly. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased Tasha could assist you. Thank you for sharing your experience with us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Friendly, accessability/disabled friendly. Excellent interest rates. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
I like being able to speak to a person. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so happy to hear you’re pleased with our service. Thank you for being a valued customer. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Staff always helpful and professional. Good clear advice. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Laura was amazing and so helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted to hear Laura made such a positive impact. Thank you for letting us know. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Great service as usual! Not sure about this year's calendars. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Do not like the calendars this year. Too corporate. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your feedback. We’re sorry your experience wasn’t perfect and we’ll use your comments to improve. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Ana is always helpful and very cheery. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for recognising Ana's efforts. We’ll make sure your kind words are shared with them. Response date: 2nd December 2025
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Newbury Building Society

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