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Newbury Building Society: Savings reviews

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4.88
Based on 8,703 reviews, last reviewed 25th Apr 2026
88% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Opening an Account We open another account. We were guide through the various options by 'B' which was a delightful experience. Paperwork completed in very competent man... Read more Reviewed on: 25th April 2026
MC's avatar
MC

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

5
Very efficient and good explanation of scam concerns. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Nothing to improve - all is well!. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind words. We’re delighted you had a great experience with Newbury Building Society. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Very easy to open a new account. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Always fantastic service. Brilliant staff!!!. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind feedback. We’re always here to help and appreciate your trust in us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
The branch is getting busier which is lovely to see. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Friendly service, always smiling. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your wonderful review. We’re proud to support our members and your feedback inspires us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

4
I went through a bond application over the phone with Tracey who was helpful and professional. The bond was withdrawn. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback about Tracey is greatly appreciated. We’ll pass this on to them today. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Everybody is very pleasant and helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Lovely, friendly service, as always. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

4
Application forms need redesigning to cater for the number of applicants young saver. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for sharing your thoughts. We’ll take this on board and strive to provide the service you deserve. Response date: 2nd December 2025
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Newbury Building Society

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