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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,705 reviews, last reviewed 25th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026

Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

Very easy to work with, excellent service. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025

In branch service review

Friendly advice and warm welcome. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re so happy to hear you’re pleased with our service. Thank you for being a valued customer. Response date: 2nd December 2025

In branch service review

Ease of access - branch is on the high street. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025

New Savings Account

Spoke to very helpful lady who answered all my queries on opening a new savings account. Very thorough and polite. Whole process from start to finish on opening an account was seamless. Reviewed on: 25th November 2025

Reply from Newbury Building Society Hi Stephen, thank you so much for your kinds words. We really appreciate you taking the time to leave a review. Response date: 27th November 2025

In branch service review

Excellent service, no issues at all. Reviewed on: 24th November 2025

Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025

In branch service review

Ease of contact. Friendly, efficient service. Reviewed on: 24th November 2025

Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025

Excellent personal service from an experienced count...

Excellent personal service from an experienced counter assistant Reviewed on: 21st November 2025

Reply from Newbury Building Society Hi Ian, we really appreciate your feedback. Thank you for your kind words! Response date: 21st November 2025

Excellent experience.

Excellent experience. Lovely welcoming knowledgeable staff. Reviewed on: 18th November 2025

Reply from Newbury Building Society Hi Christina, thank you so much for your feedback. We really appreciate your kind words! Response date: 21st November 2025

Very helpfull and knew what they where talking about

Very helpfull and knew what they where talking about Reviewed on: 18th November 2025

Reply from Newbury Building Society Hi Emily - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th November 2025

It was very easy to set up a new account

It was very easy to set up a new account and with not so much checking as I had expected. They were very helpful. It gave me what I wanted, an easy access account where I have a choice of how I manage it. Reviewed on: 7th November 2025

Reply from Newbury Building Society Hi Ian, thank you so much for leaving a review. We really appreciate your kind words! Response date: 10th November 2025

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Newbury Building Society: Savings reviews

87% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8705)

In branch service review

In branch service review

In branch service review

New Savings Account

In branch service review

In branch service review

Excellent personal service from an experienced count...

Excellent experience.

Very helpfull and knew what they where talking about

It was very easy to set up a new account

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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