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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,785 reviews, last reviewed 22nd Aug 2026
14% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

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Newbury Building Society Savings reviews (8785)

In branch service review

5
Very friendly and always helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so happy to hear you’re pleased with our service. Thank you for being a valued customer. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Always polite and helpful staff. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind feedback. We’re always here to help and appreciate your trust in us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Friendly, informative, and very helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Excellent in all respects. Sidra professional and very helpful and personable. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback about Sidra is greatly appreciated. We’ll pass this on to them today. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Explained everything and very pleased with it all. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Very good experience, all are most friendly. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Very efficient service, no problems whatsoever. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Both times meeting Bryony and Megan they were helpful, professional and friendly. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted to hear Megan and Bryony made such a positive impact. Thank you for letting us know. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Staff always helpful and just nice people. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind feedback. We’re always here to help and appreciate your trust in us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Change wording of bereavement form for clarity. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your feedback. We’re sorry your experience wasn’t perfect and we’ll use your comments to improve. Response date: 2nd December 2025
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Newbury Building Society

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