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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,705 reviews, last reviewed 25th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026

Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

New account

I was able to open account online and all details were easy to follow. So I know my money is now safely held. Reviewed on: 31st October 2025

Reply from Newbury Building Society Good morning Mary - thank you for taking the time to leave us your feedback - we do appreciate it. We're glad to hear the account opening process was easy! Response date: 31st October 2025

In branch service review

Bridget - Always Bright and cheerful. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s great to know Bridget made a positive impression – thank you for your review. Response date: 10th November 2025

In branch service review

Always helpful, professional with a smile. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 10th November 2025

In branch service review

The staff always have a welcoming smile. I feel safe and comfortable and appreciate the use of saving book. Reviewed on: 31st October 2025

Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 10th November 2025

In branch service review

Excellent courteous and helpful. Reviewed on: 31st October 2025

Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 10th November 2025

In branch service review

Tea would be nice, tom is great. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s lovely to hear you’re happy with the service from Tom – thank you for taking the time to leave a review. Response date: 10th November 2025

In branch service review

Hard to change address details, want to do it online. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re always looking to improve, and your comments help us do just that. If you’d like to discuss anything further, please feel free to contact us directly. Response date: 10th November 2025

In branch service review

Lovely friendly staff and helped me transfer to my grandson. Reviewed on: 31st October 2025

Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 10th November 2025

In branch service review

Megan very thorough and easy to speak to friendly with good knowledge of products. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Megan. Response date: 10th November 2025

In branch service review

Raffaele is very helpful and polite customer service is brilliant. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience with Raffaele. Response date: 10th November 2025

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Newbury Building Society: Savings reviews

87% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8705)

New account

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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