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Newbury Building Society: Savings reviews

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4.86
Based on 7,217 reviews, last reviewed 21st Feb 2025
3% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Went in three times before making a decision,staff a... Went in three times before making a decision,staff always friendly and informative.Listerned to what I wanted unlike the service I have been getting a... Read more Reviewed on: 21st February 2025
Suki S's avatar
Suki S

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (7217)

In branch service review

5
Very customer focused. Excellent customer service. Reviewed on: 29th November 2024

In branch service review

5
Very polite, helpful and exceptional service. Reviewed on: 29th November 2024

In branch service review

4
Staff were very helpful. Prepaid envelope (first class) supplied took 4 days to get to you caused me huge worry and time wasted visiting my bank and calling you. Staff were very helpful to find a way to help out, but the money didn't arrive in my account in time to transfer out same day. Could you improve this in the future?. Reviewed on: 29th November 2024

In branch service review

3
When I first came into the branch I spoke with two staff members who gave different answers which was confusing. Reviewed on: 29th November 2024

In branch service review

5
Lisa, Tasha and Louise have been so helpful at a difficult time for our family. Reviewed on: 29th November 2024

In branch service review

5
Excellent. The staff are always very helpful in the Basingstoke branch. Reviewed on: 29th November 2024

In branch service review

4
Offer great counter service and passbooks. Reviewed on: 29th November 2024

In branch service review

5
Always good customer service and excellent savings accounts. Reviewed on: 29th November 2024

In branch service review

5
We have received excellent treatment and advice. We come to the Newbury because they use passbooks. Reviewed on: 29th November 2024

In branch service review

5
Very helpful, sorted our accounts out today - we are some very happy customers. Reviewed on: 29th November 2024

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