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Newbury Building Society: Savings reviews

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4.89
Based on 8,674 reviews, last reviewed 27th Feb 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8674)

In branch service review

5
Customer care excellent always listening. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to the team. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Lousia was very helpful and personable. Well done. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s lovely to hear you’re happy with the service from Louisa. Thank you for taking the time to leave a review. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Assistance to an OAP and explaining it to me so I can understand. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for your lovely comments – we’re proud to support our members every step of the way. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Ease to use. Staff always friendly and good. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Excellent customer service, she focused on me and listened and kept things simple a great experience. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Olivera helpful me convey my account to get a better rate. So pleased with service. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a positive review – it means a lot to us and Olivera. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Great service, I was seen immediately as I arrived without an appointment. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Such wonderful customer service at a difficult time for me - thank you so much. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s lovely to hear you’re happy with the service – thank you for taking the time to leave a review. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Experience is always personal love the staff in Thatcham very kind people. Reviewed on: 31st October 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Difficult to set up account online. Reviewed on: 31st October 2025
Reply from Newbury Building Society If there’s anything we could have done better, we’d love to hear more so we can improve our service. Response date: 10th November 2025
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Newbury Building Society

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