Write a review

Newsletter

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

View other Newbury Building Society products

4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8785)

Other places could learn from this Building Society

All of the staff are engaging and helpful. I have received a lot of really good information about the products on offer yet never felt pushed into making a decision or getting a product. Jessica helped us with phone calls and emails and the area manager made us coffee! Reviewed on: 12th December 2025

Reply from Newbury Building Society Hi Stephen, we really appreciate your kind words. Thank you for taking the time to leave a review, we'll share it with Jessica, who will be so pleased. Response date: 15th December 2025

Excellent service

I was welcomed to the branch and made feel very comfortable. Dorothy was very informative and knowledgeable. She explained different accounts so I knew which was best for me. All in all the service was excellent . Reviewed on: 10th December 2025

Reply from Newbury Building Society Hi Dinah, thank you so much for your kind words. We really appreciate you taking the time to leave a review for Dorothy. We will share your comments with her. Response date: 10th December 2025

A very friendly welcome.

A very friendly welcome. Account opened efficiently. So good to have face to face contact and not have to conduct business online. Reviewed on: 6th December 2025

Reply from Newbury Building Society Good morning Susan, we truly appreciate your kind words. Thank you for taking the time to leave a review. Response date: 8th December 2025

In branch service review

Staff are always professional and friendly. Reviewed on: 28th November 2025

Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025

In branch service review

Like the cheery conversations with staff. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025

In branch service review

Local branches where you are able to speak face-to-face to staff. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025

In branch service review

Excellent service, should have made an app, but very good service. Reviewed on: 28th November 2025

Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025

In branch service review

Thank you, besy customer experience I have had in a bank/building society. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re so happy to hear you’re pleased with our service. Thank you for being a valued customer. Response date: 2nd December 2025

In branch service review

Face-to-face service was excellent. Everything was explained very well. Reviewed on: 28th November 2025

Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025

In branch service review

Lovely brand with lovely ladies in branch. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Deposit Account
from Secure Trust Bank 4.08 from 7 reviews
Savings
from Teachers Building Society 3.88 from 5 reviews
eSaver
from Danske Bank UK 4.11 from 2 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.85 from 1409 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8785)

Other places could learn from this Building Society

Excellent service

A very friendly welcome.

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024