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Newbury Building Society: Savings reviews

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4.89
Based on 8,674 reviews, last reviewed 27th Feb 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8674)

In branch service review

5
Great to be able to visit excellent service. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind words. We’re delighted you had a great experience with Newbury Building Society. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Tasha was extremely helpful and explained everything clearly. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased Tasha could assist you. Thank you for sharing your experience with us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Friendly, accessability/disabled friendly. Excellent interest rates. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
I like being able to speak to a person. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so happy to hear you’re pleased with our service. Thank you for being a valued customer. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Staff always helpful and professional. Good clear advice. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Laura was amazing and so helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted to hear Laura made such a positive impact. Thank you for letting us know. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Great service as usual! Not sure about this year's calendars. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Do not like the calendars this year. Too corporate. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your feedback. We’re sorry your experience wasn’t perfect and we’ll use your comments to improve. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Ana is always helpful and very cheery. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for recognising Ana's efforts. We’ll make sure your kind words are shared with them. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Very efficient and good explanation of scam concerns. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

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