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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.86
Based on 7,217 reviews, last reviewed 21st Feb 2025
3% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Went in three times before making a decision,staff a... Went in three times before making a decision,staff always friendly and informative.Listerned to what I wanted unlike the service I have been getting a... Read more Reviewed on: 21st February 2025
Suki S's avatar
Suki S

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (7217)

In branch service review

5
We like the personal service and that you are local. Reviewed on: 31st December 2024

In branch service review

5
Charming people to talk to and knowledgeable. Reviewed on: 31st December 2024

In branch service review

5
Love the friendly, smiley staff. Reviewed on: 31st December 2024

In branch service review

5
Very knowledgeable staff on all accounts. Reviewed on: 31st December 2024

In branch service review

5
Wonderful staff, it's difficult that transactions have to be done in person though instead of online. However, I imagine this is one of the reasons people love you. Reviewed on: 31st December 2024

In branch service review

4
Had to have an appointment after calling in at the branch so needed two trips. Hoping to have the passbook issued on the day but instead it was posted. Reviewed on: 31st December 2024

In branch service review

5
I find it hard to hear the staff when all the counters are in use. Reviewed on: 31st December 2024

In branch service review

4
Great access to branch with over-the-counter service. Reviewed on: 31st December 2024

In branch service review

5
Friendly and knowledgeable staff. Reviewed on: 31st December 2024

In branch service review

5
Dawn was lovely, so helpful and made everything to do with my savings easy (in Andover). Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Dawn, who will be so pleased to hear them. Response date: 13th January 2025
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