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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

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4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8785)

In branch service review

Great staff in the Alton branch. Reviewed on: 31st December 2025

Reply from Newbury Building Society We'll share your feedback with Alton, thank you! Response date: 3rd March 2026

In branch service review

Availability locally. Opening times. Lovely staff. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for your kind words, Response date: 3rd March 2026

In branch service review

Staff very helpful and friendly. Reviewed on: 31st December 2025

Reply from Newbury Building Society We appreciate your lovely feedback. Response date: 3rd March 2026

In branch service review

Jessica and Dorothy were excellent in opening EMA today. All my dealings with the Society have been excellent. Reviewed on: 31st December 2025

Reply from Newbury Building Society We'll be sure to share your feedback with Jess and Dorothy - thank you! Response date: 3rd March 2026

In branch service review

Dorothy was very helpful and informative. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for your kind words. Response date: 3rd March 2026

In branch service review

Excellent service, always very friendly. Definitely the best and friendliest and most efficient building society/bank. Reviewed on: 31st December 2025

Reply from Newbury Building Society Wow! What a lovely review, thank you! Response date: 3rd March 2026

In branch service review

Always friendly - all the staff are like family. Reviewed on: 31st December 2025

Reply from Newbury Building Society A very lovely review, thank you for sharing! Response date: 3rd March 2026

TOP MARKS FOR USER FRIENDLINESS

In the process of setting up an ISA for the first time found every stage of the procedure found it to be very slick, easy to follow from step to step, and never had the slightest problem at any stage. I have no experience of other Building Society's systems, but as far I am concerned the Newbury Building Society's systems (at least for an 84 year old) are as good as it gets. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thank you Fred for your kind words and for taking the time to leave feedback - we really appreciate it! Happy New Year! Response date: 2nd January 2026

All went well with account setup

All went well with account setup Reviewed on: 20th December 2025

Reply from Newbury Building Society Hi Robin, thank you so much for your kind words, they are much appreciated. Response date: 22nd December 2025

Thank you Dorothy for all the help you gave us.

Dorothy was both helpful and informative, I have already recommended the child savings account to a friend. Reviewed on: 19th December 2025

Reply from Newbury Building Society Hi Julie, we're so happy Dorothy could support you. We've shared your feedback with her and she is so pleased to hear it. Response date: 19th December 2025

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Newbury Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8785)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

TOP MARKS FOR USER FRIENDLINESS

All went well with account setup

Thank you Dorothy for all the help you gave us.

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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