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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

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4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8785)

In branch service review

The ladies in my Andover branch are all very lovely, helpful and friendly. I like the personal service by a very real person and signing my name. Reviewed on: 31st December 2025

Reply from Newbury Building Society We'll share your feedback with our Andover team, thank you! Response date: 3rd March 2026

In branch service review

Very helpful and approachable. Online app. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for the kind words. Response date: 3rd March 2026

In branch service review

Great friendly and helpful staff. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for the kind words. Response date: 3rd March 2026

In branch service review

It is lovely to be able to sit down. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for your kind words. Response date: 3rd March 2026

In branch service review

Sarah was friendly and efficient. Maintaining professionalism. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for sharing - we'll be sure to send onto Sarah. Response date: 3rd March 2026

In branch service review

Staff pleasant and helpful. Opening ISAs is no problem. Reviewed on: 31st December 2025

Reply from Newbury Building Society We appreciate the kind words. Response date: 3rd March 2026

In branch service review

Electronic statements and online access or app. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for your feedback! Response date: 3rd March 2026

In branch service review

Lewis was very helpful and pointed out a better account for me. Reviewed on: 31st December 2025

Reply from Newbury Building Society We'll be sure to share this with Lewis - thanks! Response date: 3rd March 2026

In branch service review

I like that I can go into branch to talk or withdraw money. Reviewed on: 31st December 2025

Reply from Newbury Building Society We're proud to hear you were happy with the service we provide. Response date: 3rd March 2026

In branch service review

All my savings are with the Newbury. Convenient, give good one-to-one advice and always good customer service. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thank you for the kind words. Response date: 3rd March 2026

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Newbury Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8785)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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