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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8749 reviews)

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4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

In branch service review

Helpful, friendly staff, great service. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025

In branch service review

Mostly very good. However, waited 15 mins for someone to handle my call this morning. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your feedback. We’re sorry your experience wasn’t perfect and we’ll use your comments to improve. Response date: 2nd December 2025

In branch service review

Passbooks and accounts with monthly interest. Competitive rates. Reviewed on: 28th November 2025

Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025

In branch service review

Rachel was excellent and very efficient. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re delighted to hear Rachel made such a positive impact. Thank you for letting us know. Response date: 2nd December 2025

In branch service review

I like that you are small enough to still be accessible. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025

In branch service review

Bradley was knowledgeable, friendly and welcoming. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for recognising our Bradley's efforts. We’ll make sure your kind words are shared with them. Response date: 2nd December 2025

In branch service review

Wonderful service. Very informative and helpful, thank you. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your wonderful review. We’re proud to support our members and your feedback inspires us. Response date: 2nd December 2025

In branch service review

No rush service, interested in you as a person and not just an account. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your kind words. We’re delighted you had a great experience with Newbury Building Society. Response date: 2nd December 2025

In branch service review

I like being able to talk to someone face-to-face. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your kind feedback. We’re always here to help and appreciate your trust in us. Response date: 2nd December 2025

In branch service review

Friendly staff. Please inform customers when a savings account they have is no longer the best for them. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025

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Newbury Building Society: Savings reviews

55% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8749)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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