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Newbury Building Society: Savings reviews

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4.88
Based on 8,725 reviews, last reviewed 13th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

In branch service review

5
Have always done business with Newbury and I am very happy with the service. Reviewed on: 31st May 2024
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In branch service review

5
ISA transfers out can take many months as NBS is not a bank! - Issue from 2 years ago. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Appointment was available and I was able to speak to a real person. Reviewed on: 31st May 2024
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In branch service review

5
I like being able to talk to a person. Reviewed on: 31st May 2024
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In branch service review

5
Local branch and competitive rates. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Always very friendly and efficient. Like that the branches remain local for face-to-face appointments. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Thank you for being so friendly, polite and very efficient. Well done NBS. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Alice was very friendly and helpful. Everything was made really easy. Reviewed on: 31st May 2024
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In branch service review

5
Brilliant service in branch, always smiling and so helpful. Reviewed on: 31st May 2024
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In branch service review

4
I like the happy, smiley faces. Nothing could possibly be better. Reviewed on: 31st May 2024
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