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Newbury Building Society: Savings reviews

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4.88
Based on 8,726 reviews, last reviewed 15th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

Very good and very friendly staff Very good and very friendly staff Reviewed on: 15th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8728)

Newbury Building Society Branch Review

5
Most helpful, no fuss, face-to-face and excellent. Reviewed on: 31st January 2024
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Face-to-face, very helpful and very easy to open an ISA account. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
It's lovely to have a local branch. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback., we really do appreciate it. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

4
I like the fact I can talk to a person and do it by post. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

4
Via post was quite quick, prefer online. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

3
A genuinely friendly, efficient service for a mutual. I think you could offer more attractive rates for savings compared to the high street banks. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we do appreciate it and will pass your comments onto the relevant teams. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Amazing service, warm and friendly staff who are very knowledgeable. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Chelsea explained everything fully and it was very easy to understand and very helpful. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chelsea, who will be so pleased to hear them. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

4
John in Thatcham was very helpful and gave clear advice. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with John, who will be so pleased to hear them. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Good customer service and ease of use. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 7th February 2024
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Newbury Building Society

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