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Newbury Building Society: Savings reviews

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4.88
Based on 8,684 reviews, last reviewed 26th Mar 2026
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026
David H's avatar
David H

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8684)

Newbury Building Society Branch Review

5
So helpful being able to speak to someone, so pleasant, well done. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Saw Meredith and she was friendly, efficient and professional. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Meredith who will be so pleased to hear them. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent customer care; very efficient. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Invariably I deal with Meredith at the Newbury branch and she is very efficient and extremely pleasant. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful, courteous and professional. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
High street branch with could staff - Deborah was helpful. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Professional and friendly manner with explanations made easier to understand. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
No tea or coffee available in branch, not even water. Reviewed on: 31st January 2024
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Verified Member

Newbury Building Society Branch Review

5
Please bring back the plastic wallets for passbooks. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate and will be sure to share your comments with the relevant teams. Response date: 12th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent customer service - several thing to change all expertly done. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 12th February 2024
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Newbury Building Society

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