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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8755 reviews)

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4.89

Based on 8,755 reviews, last reviewed 5th Jul 2026

40% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always friendly and helpful never disappointed with... Always friendly and helpful never disappointed with the service I have received . I regularly visit my branch as my pension is paid into my account ex... Read more Reviewed on: 5th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8755)

Opening four new accounts with Newbury Building Society

Excellent help from Helen King and the rest of the team. Reviewed on: 16th February 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Helen, who will be so pleased to hear them. Response date: 19th February 2024

Savings and ISA query

Walked in and discussed about saving and ISA’s lady was very helpful and explained that I would need an appointment but came and discussed options with the different products offered. I was then able to sort the savings accounts out there and then And booked an appointment to discuss options for an ISA. Reviewed on: 16th February 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really appreciate your feedback. Response date: 19th February 2024

Opening New Account

Great service at Newbury BS Abingdon when opening anew account Reviewed on: 16th February 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with our Abingdon branch, who will be so pleased to hear them. Response date: 19th February 2024

Customer Service is Like Second Nature to Them

We work with Newbury Building Society to help them provide an inclusive digital experience on their platform through our toolbar. Every time we work with them or talk to someone who is affiliated with the company, they are so polite and helpful. You can tell that's a true reflection on how they work with clients of their own. Reviewed on: 16th February 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th February 2024

New savings accounts

We were delighted to be able to speak to a person and to be offered an appointment the next day. Reviewed on: 14th February 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 15th February 2024

New Bond Account

Easy to open online, easy to attach ID documents, etc. Reviewed on: 9th February 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Julian, we appreciate it. Response date: 12th February 2024

Friendly, professinal service, explained it all well.

Friendly, professinal service, explained it all well. Reviewed on: 8th February 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2024

Went in today to find out about savings accounts, se...

Went in today to find out about savings accounts, service we received was excellent, we went through all the options, disregarded some but ended up with the right one for us Reviewed on: 5th February 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 6th February 2024

absolutely lovely environment!

absolutely lovely environment! Thankyou for taking your time to listen and work out what best for me! Reviewed on: 5th February 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 5th February 2024

Friendly face to face service, with good products

Friendly face to face service, with good products available Reviewed on: 5th February 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 5th February 2024

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