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Newbury Building Society: Savings reviews

4.89
Based on 8,757 reviews, last reviewed 13th Jul 2026
28% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The friendly, fair, mutual building society. Branch is open all day Mon-Fri & Sat morn; Staff are friendly and helpful; you get any share of bonuses regardless of which account you have; its easy... Read more Reviewed on: 13th July 2026
Paul K's avatar
Paul K

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8757)

Newbury Building Society Branch Review

5
Excellent personal service, I am very happy. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
There is always polite and clear communication in person and in letter form. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Lovely new layout and I am delighted that the usual ladies are back. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking time to provide feedback - we do appreicate it and we are glad to be back! Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly service, competitive interest rates on savings. The new redecoration of the Winchester branch looks amazing. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for your kind feedback - we do appreciate it and great to hear you like the refurbishment. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Outstanding service, nothing needs to be improved. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Polite, cheerful and helpful staff at Winchester branch. It is important to keep the branch service and face-to-face contact. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
I feel like the young ladies in branch need protection. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do have security measures in place for all branch colleagues. We do appreciate your feedback and concern. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
The meeting room table is not suitable, the screen position is wrong and the table surface shouldn't be ribbed. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to provide feedback - we will review the meeting room. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I really like the new layout of the Winchester branch of Newbury Building Society. It would be nice if there was additional seating for partners/visitors. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback for the new branch refurbishment - we will look into additional seating if we can fit this in. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
You have an office local to me and you have always been efficient. Reviewed on: 31st October 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 18th November 2023
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Newbury Building Society

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