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Newbury Building Society: Savings reviews

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4.88
Based on 8,684 reviews, last reviewed 26th Mar 2026
43% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026
David H's avatar
David H

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8684)

Newbury Building Society Branch Review

5
There is a high street presence which is great. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Lovely, friendly staff at Andover branch, we are always made to feel welcome. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
It was a very pleasant experience in branch today. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Lovely, friendly staff at Andover branch, we are always made to feel welcome. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
You can not improve on perfection. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society What lovely feedback! Thank you for taking time to leave it, we appreciate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Keep your local branches open, thanks. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society We will. Thanks for taking the time to provide feedback, we appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Always very cheerful and ready to help. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Lovely, friendly staff at Andover branch, we are always made to feel welcome. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Jessica was extremely helpful in every way and the account information was easy to follow. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We will share your comments with Jessica, who will be so pleased to hear them. Response date: 18th November 2023
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Newbury Building Society

Worked like clockwork

4
Helpful staff efficient process and good product. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 18th November 2023
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Newbury Building Society

Excellent service. Friendly environment.

5
The required savings account was quite complicated to set up. The customer service assistant, Rachel, was brilliant throughout. She explained the process, taking time to answer my questions in a friendly manner.. Thank you! Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 31st October 2023
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Newbury Building Society

FAB SERVICE FROM ROB

5
I Opened My Account Last Week And Recieved My Book Very Quickly. Friendly. Fast. Efficient. Informational. Casual. Professionally So. Very Happy. I Have No Complaints. Reviewed on: 30th October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rob, who will be so pleased to hear them. Response date: 31st October 2023
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Newbury Building Society

great meeting

5
was very happy with the information i was told. which accounts would suit me. great atmosphere as well. Reviewed on: 27th October 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 30th October 2023
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Newbury Building Society

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