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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8731 reviews)

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4.88

Based on 8,729 reviews, last reviewed 18th May 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Setting up a transfer from Lloyds Bank The lady we spoke to was very good. She explained everything and made our transfer very easy. We now have several accounts with Newbury BS. Reviewed on: 18th May 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8731)

Newbury Building Society Branch Review

Keep your local branches open, thanks. Reviewed on: 31st October 2023

Reply from Newbury Building Society We will. Thanks for taking the time to provide feedback, we appreicate it. Response date: 16th November 2023

Newbury Building Society Branch Review

Always very cheerful and ready to help. Reviewed on: 31st October 2023

Reply from Newbury Building Society Lovely, friendly staff at Andover branch, we are always made to feel welcome. Response date: 16th November 2023

Newbury Building Society Branch Review

Jessica was extremely helpful in every way and the account information was easy to follow. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We will share your comments with Jessica, who will be so pleased to hear them. Response date: 18th November 2023

Worked like clockwork

Helpful staff efficient process and good product. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 18th November 2023

Excellent service. Friendly environment.

The required savings account was quite complicated to set up. The customer service assistant, Rachel, was brilliant throughout. She explained the process, taking time to answer my questions in a friendly manner.. Thank you! Reviewed on: 31st October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 31st October 2023

FAB SERVICE FROM ROB

I Opened My Account Last Week And Recieved My Book Very Quickly. Friendly. Fast. Efficient. Informational. Casual. Professionally So. Very Happy. I Have No Complaints. Reviewed on: 30th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rob, who will be so pleased to hear them. Response date: 31st October 2023

great meeting

was very happy with the information i was told. which accounts would suit me. great atmosphere as well. Reviewed on: 27th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 30th October 2023

Setting up new accounts made so easy

Your colleague at your Basingstoke Branch helped my husband and I set up two accounts each. Rob's approach was informative, professional and friendly. Rob explained the terms and conditions for the accounts we were opening the process improved greatly by the very calm atmosphere of your branch. We have already recommended your Building Society and based on this at least one couple we know have contacted your Building Society. Thank you very much Reviewed on: 26th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rob in our Basingstoke branch, who will be so pleased to hear them. Response date: 27th October 2023

Excellent customer service

Very professional and courteous service received from Meredith in the Newbury branch on a new account opening. A credit to herself and the Society Reviewed on: 23rd October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Meredith, who will be so pleased to hear them. Response date: 23rd October 2023

Friendly efficient and courteous

Opening account took no time at all and account book arrived next day. Great service Reviewed on: 23rd October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback. Response date: 23rd October 2023

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Newbury Building Society: Savings reviews

78% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8731)

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Worked like clockwork

Excellent service. Friendly environment.

FAB SERVICE FROM ROB

great meeting

Setting up new accounts made so easy

Excellent customer service

Friendly efficient and courteous

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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