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Newbury Building Society: Savings reviews

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4.89

Based on 8,790 reviews, last reviewed 5th Sep 2026

17% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

7%

1%

0%

0%

Latest highest rating:

5

Excellent experience Cassie was excellent, I also have to say the whole experience with Didcot branch was excellent. It has a very welcoming feel with all of the staff, wh... Read more Reviewed on: 5th September 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8790)

Newbury Building Society Branch Review

5

I came in to update my passbooks - very quick service but a coffee machine would be nice. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We are unable to provide coffee at present - but will bear it mind for the future! Response date: 18th November 2023

Newbury Building Society Branch Review

5

Helpful staff who are willing to explain everything to you. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 16th November 2023

Newbury Building Society Branch Review

5

Nice calm feel to the branch, and nice seats. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 16th November 2023

Newbury Building Society Branch Review

5

I like it as it has helpful, professional staff. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 16th November 2023

Newbury Building Society Branch Review

4

Excellent, the advisor knew what she was talking about and made us feel at ease. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 16th November 2023

Newbury Building Society Branch Review

5

Excellent, very knowledgeable and nothing needs to be improved. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 16th November 2023

Newbury Building Society Branch Review

5

Excellent staff at branch and they are very attentive. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 16th November 2023

Newbury Building Society Branch Review

5

Good experience and helpful staff. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 16th November 2023

Newbury Building Society Branch Review

5

I was dealt with professionally by Isabel. Very pleasant and friendly. I even received my passbook within 24hours, great service!. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 16th November 2023

Newbury Building Society Branch Review

5

It was a very positive experience in the Basingstoke branch. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 16th November 2023

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