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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8790 reviews)

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4.89

Based on 8,790 reviews, last reviewed 5th Sep 2026

17% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent experience Cassie was excellent, I also have to say the whole experience with Didcot branch was excellent. It has a very welcoming feel with all of the staff, wh... Read more Reviewed on: 5th September 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8790)

Opening savings account

Went very well after filling out paperwork and submitting at my local branch. Accepted and received savings book after a couple of days. Reviewed on: 20th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th October 2023

Easy and friendly service

Helpful staff and ease of communication Reviewed on: 20th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th October 2023

Finding the best savings account

I went to Thatcham branch NBS to update my savings accounts as I knew there were better options but not sure how they all worked. In my meeting the rep helped me understand all of my option and was able to explain how they worked in lay terms. I was very happy with the end result. Reviewed on: 20th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with our Thatcham branch, who will be so pleased to hear them. Response date: 20th October 2023

Helpful and friendly.

I find all the staff at your Abingdon branch are all very friendly and helpful. Nothing is to much trouble and very efficient. I would recommend this branch to everyone. Reviewed on: 17th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with our Abingdon branch colleagues, who will be so pleased to hear them. Response date: 18th October 2023

Senior savings

We were dealt with very efficiently and everything was explained in great detail to us. We would definitely recommend this building society to all. Reviewed on: 17th October 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 18th October 2023

Senior savings

Excellent experience in branch. We were dealt with very efficiently. We would recommend the building society to friends and family. Reviewed on: 17th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th October 2023

Very Good communications

At Newbury Building Society you can speak with people, not bots. Reviewed on: 13th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th October 2023

Great customer service

Karen was very knowledgeable and she explained every part of the process very well. The whole process was very easy Reviewed on: 7th October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Karen, who will be so pleased to read them. Response date: 9th October 2023

Friendly, efficient staff. Answered our questions.

Usual good service, When there was a concern regarding an (unfounded) security issue this was dealt with promptly. Thank you Reviewed on: 7th October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 9th October 2023

First time customer

The Basingstoke branch was very welcoming and the staff were very friendly. No pressure in choosing the account I wanted. Reviewed on: 7th October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with our colleagues in the Basingstoke branch, who will be so pleased to read them. Response date: 9th October 2023

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Newbury Building Society: Savings reviews

17% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8790)

Opening savings account

Easy and friendly service

Finding the best savings account

Helpful and friendly.

Senior savings

Senior savings

Very Good communications

Great customer service

Friendly, efficient staff. Answered our questions.

First time customer

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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