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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,705 reviews, last reviewed 25th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026

Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

Brilliant customer service. Staff are about their work, it shows. Reviewed on: 30th September 2025

Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 6th October 2025

In branch service review

She was very nice and helpful because I haven't done bank stuff before. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 6th October 2025

In branch service review

Lovely staff, very helpful and made the visit really easy. Excellent. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025

In branch service review

Requested a call back online, but didn't get a response. Reviewed on: 30th September 2025

Reply from Newbury Building Society Your experience matters to us, and we’d like the opportunity to put things right. Please reach out to our customer service team so we can help. Response date: 6th October 2025

In branch service review

Friendly efficient helpful and knowledgable. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re really grateful for your kind review and happy to have been of assistance. Response date: 6th October 2025

In branch service review

Deborah was very informative and helpful. She went above and beyond to help me today. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s lovely to hear you’re happy with the service from Deborah – thank you for taking the time to leave a review. Response date: 6th October 2025

In branch service review

Friendly team and local to our community, nothing to improve. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 6th October 2025

In branch service review

Very helpful, polite and professional. Reviewed on: 30th September 2025

Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 6th October 2025

In branch service review

It is always good, today everything was clearly explained. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know our team made a positive impression – thank you for your review. Response date: 6th October 2025

In branch service review

Handled things very easily and thoroughly. Reviewed on: 30th September 2025

Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 6th October 2025

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Newbury Building Society: Savings reviews

87% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8705)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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