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Newbury Building Society: Savings reviews

4.89
Based on 8,674 reviews, last reviewed 27th Feb 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8674)

In branch service review

5
2 very helpful and friendly ladies. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Vess' ability to be personable and professional was exemplary. Her experience shone through and she answered my queries thoroughly and concisely. An asset! Thank you Vess!. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we really appreciate it and will share your comments with Vess, who will be so pleased to read them. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
I was given guidance to change to a senior plus account to increase my interest rate. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know our team made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Laura at Basingstoke branch was very helpful today - much appreciated. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Laura made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
My transactions were made easily by Laura who was helpful and understood my requirements. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Laura. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Always very helpful, thank you Laura!. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Laura made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Existing customer - she was very efficient. Reviewed on: 30th September 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Excellent, helpful and friendly service. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
I like the personal service and explanations of what to expect. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Very helpful explained everything to us in our language. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to the team. Response date: 6th October 2025
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Newbury Building Society

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