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Newbury Building Society: Savings reviews

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4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

5
Renata was knowledgable and personable and efficient. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Renata made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
I like having a book rather than internet access to the accounts. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Welcoming and caring, brilliant service. Thank you Rachel. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Rachel. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Excellent - very good advice and friendly, charming service from Vyas. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Local in the high street, personal feedback. Reviewed on: 30th September 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 6th October 2025
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Newbury Building Society

In branch service review

4
Rachel has been very helpful and professional. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Rachel made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Nothing at all. Everything was straightforward. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
The staff are friendly and very professional. They will go to exceptional length to help. Thank you. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
So helpful and nothing was too much trouble. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Helpful, friendly, professional. Can't fault the service. A joy to visit. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 6th October 2025
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Newbury Building Society

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