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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8752 reviews)

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4.90

Based on 8,752 reviews, last reviewed 26th Jun 2026

54% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

In branch service review

East to deal and friendly staff. Reviewed on: 31st October 2025

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 7th November 2025

In branch service review

Friendly, helpful and branch in town. Reviewed on: 31st October 2025

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th November 2025

In branch service review

Very friendly staff and extremely welcoming. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 10th November 2025

Excelent and thorough customer servce

I had a large number of things to sort out with both my fathers and mothers savings following the death of my father and Rachel dealt with them all thoroughly, professionally and with great care. Reviewed on: 27th October 2025

Reply from Newbury Building Society We're so pleased to hear that Rachel could help you at this very difficult time. Thank you for taking the time to provide us with your feedback - we will pass your comments on to Rachel, who will be delighted to hear them. Response date: 29th October 2025

Great customer service

Gemma Loosen was very patient and helpful in helping me log back into my account and providing details for transferring money into my account. I’m also very pleased with the interest paid on your Senior Saver Account. Reviewed on: 13th October 2025

Reply from Newbury Building Society Good afternoon, thank you so much for your kind words! We have your review over to Gemma who was so pleased to hear it! Thank you! Response date: 15th October 2025

In branch service review

Fabulous service through the appointment today. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your kind review! It’s always rewarding to hear from satisfied members. We’re here whenever you need us. Response date: 3rd October 2025

In branch service review

They are all good people and helpful. Reviewed on: 30th September 2025

Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 3rd October 2025

In branch service review

All the staff are so friendly and helpful - it's a pleasure to visit. Reviewed on: 30th September 2025

Reply from Newbury Building Society We really value your feedback! It’s great to know we made a positive impression. Thank you for being a member of Newbury Building Society. Response date: 3rd October 2025

In branch service review

Leah mentioned she was looking forward to 'retiring' when she gets married. So make the most of her valued services!. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s lovely to hear you’re happy with the service. Thank you for taking the time to leave a review. We have passed this onto Leah who was delighted to hear it. Response date: 3rd October 2025

In branch service review

Like that we can deal with out finances face to face. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 3rd October 2025

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Newbury Building Society: Savings reviews

54% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8752)

In branch service review

In branch service review

In branch service review

Excelent and thorough customer servce

Great customer service

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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