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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,705 reviews, last reviewed 25th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026

Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

Just all round very helpful and friendly. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 3rd October 2025

In branch service review

No appointment but got seen very quickly. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know our team made a positive impression – thank you for your review. Response date: 3rd October 2025

In branch service review

Very knowledgable about annual tax interest forms. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 3rd October 2025

In branch service review

It was amazing, Raffaele did really well. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know Raffaele made a positive impression – thank you for your review. Response date: 3rd October 2025

In branch service review

Very knowledgable about 3rd party transfer of funds. Reviewed on: 30th September 2025

Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 3rd October 2025

In branch service review

Like the personal service thank you. Reviewed on: 30th September 2025

Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 3rd October 2025

In branch service review

So nice to be able to speak to a person. Very helpful and Rachel explained everything to us. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Rachel. Response date: 3rd October 2025

In branch service review

Your mutual status, ease of doing business in branch and no need to use electronics. A branch in London would be welcome. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s lovely to hear you’re happy with the service – thank you for taking the time to leave a review. Response date: 3rd October 2025

In branch service review

Very friendly, very helpful with suggestions. Made transactions easy. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 6th October 2025

In branch service review

Rachel was so efficient and very friendly. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Rachel. Response date: 6th October 2025

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Newbury Building Society: Savings reviews

87% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8705)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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