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Newbury Building Society: Savings reviews

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4.89
Based on 8,674 reviews, last reviewed 27th Feb 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8674)

In branch service review

5
I like the local building society and friendly staff. Consider competitive monthly interest accounts. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Very friendly and helpful staff. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a positive review – it means a lot to us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Professional, friendly and polite. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Bereavement team were very good and released money for a need. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to the Bereavement team. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
We would like passbook holders. You used to let us have them years ago. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re always looking to improve, and your comments help us do just that. If you’d like to discuss anything further, please feel free to contact us directly. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Chloe managed to put a new battery in the clock. Very professional. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Chloe. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
A pleasure to transact business with you. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Always very good and helpful service. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
All good, quick efficient. Very pleasant. On the high street. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Like having physical book. Online banking could be easier. Reviewed on: 30th September 2025
Reply from Newbury Building Society We appreciate you taking the time to leave a review. If there’s anything we could have done better, we’d love to hear more so we can improve our service. Response date: 6th October 2025
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Newbury Building Society

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