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Newbury Building Society: Savings reviews

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4.89
Based on 8,674 reviews, last reviewed 27th Feb 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8674)

In branch service review

5
She was very nice and helpful because I haven't done bank stuff before. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Lovely staff, very helpful and made the visit really easy. Excellent. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Requested a call back online, but didn't get a response. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your experience matters to us, and we’d like the opportunity to put things right. Please reach out to our customer service team so we can help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Friendly efficient helpful and knowledgable. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re really grateful for your kind review and happy to have been of assistance. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Deborah was very informative and helpful. She went above and beyond to help me today. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s lovely to hear you’re happy with the service from Deborah – thank you for taking the time to leave a review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Friendly team and local to our community, nothing to improve. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Very helpful, polite and professional. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
It is always good, today everything was clearly explained. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know our team made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Handled things very easily and thoroughly. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
They are very good in helping people. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 6th October 2025
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Newbury Building Society

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