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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

5
Very helpful and easy to get information. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Customer service is so personal and welcoming - the team are very helpful always, really appreciate it!. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a positive review – it means a lot to us. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Helpful, friendly staff. Knowledgable about the products. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Human touch, proper passbooks and a local branch. When any of these stop, I take my money out!. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
I went to a well known high street bank, everything is automated, no human touch. You are avoided and your request is refused. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Pleasant evironment, great staff and excellent customer service. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Lovely staff at the Winchester branch. Always welcomed with a smile. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know our Winchester team made a positive impression – thank you for your review. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Kellie is always so patient with my dad (he's abit slow) she is always so kind and helpful. Lovely woman!. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Kellie. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Lovely team in Thatcham very helpful. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know our Thatcham team made a positive impression – thank you for your review. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Raffaele was very helpful in my appointment, I made a good decision coming to NBS. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Raffaele made a positive impression – thank you for your review. Response date: 3rd October 2025
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Newbury Building Society

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