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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

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4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8785)

In branch service review

Very helpful and easy to get information. Reviewed on: 30th September 2025

Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 3rd October 2025

In branch service review

Customer service is so personal and welcoming - the team are very helpful always, really appreciate it!. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for taking the time to leave such a positive review – it means a lot to us. Response date: 3rd October 2025

In branch service review

Helpful, friendly staff. Knowledgable about the products. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 3rd October 2025

In branch service review

Human touch, proper passbooks and a local branch. When any of these stop, I take my money out!. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 3rd October 2025

In branch service review

I went to a well known high street bank, everything is automated, no human touch. You are avoided and your request is refused. Reviewed on: 30th September 2025

Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 3rd October 2025

In branch service review

Pleasant evironment, great staff and excellent customer service. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 3rd October 2025

In branch service review

Lovely staff at the Winchester branch. Always welcomed with a smile. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know our Winchester team made a positive impression – thank you for your review. Response date: 3rd October 2025

In branch service review

Kellie is always so patient with my dad (he's abit slow) she is always so kind and helpful. Lovely woman!. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Kellie. Response date: 3rd October 2025

In branch service review

Lovely team in Thatcham very helpful. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know our Thatcham team made a positive impression – thank you for your review. Response date: 3rd October 2025

In branch service review

Raffaele was very helpful in my appointment, I made a good decision coming to NBS. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know Raffaele made a positive impression – thank you for your review. Response date: 3rd October 2025

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Newbury Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8785)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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