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Newbury Building Society: Savings reviews

4.90
Based on 8,752 reviews, last reviewed 26th Jun 2026
54% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026
Isabel Macfall's avatar
Isabel Macfall

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

In branch service review

5
Excellent - very good advice and friendly, charming service from Vyas. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Local in the high street, personal feedback. Reviewed on: 30th September 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 6th October 2025
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Newbury Building Society

In branch service review

4
Rachel has been very helpful and professional. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Rachel made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Nothing at all. Everything was straightforward. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
The staff are friendly and very professional. They will go to exceptional length to help. Thank you. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
So helpful and nothing was too much trouble. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Helpful, friendly, professional. Can't fault the service. A joy to visit. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Brilliant customer service. Staff are about their work, it shows. Reviewed on: 30th September 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
She was very nice and helpful because I haven't done bank stuff before. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Lovely staff, very helpful and made the visit really easy. Excellent. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025
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Newbury Building Society

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