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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,752 reviews, last reviewed 26th Jun 2026
54% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026
Isabel Macfall's avatar
Isabel Macfall

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

In branch service review

5
Requested a call back online, but didn't get a response. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your experience matters to us, and we’d like the opportunity to put things right. Please reach out to our customer service team so we can help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Friendly efficient helpful and knowledgable. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re really grateful for your kind review and happy to have been of assistance. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Deborah was very informative and helpful. She went above and beyond to help me today. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s lovely to hear you’re happy with the service from Deborah – thank you for taking the time to leave a review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Friendly team and local to our community, nothing to improve. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Very helpful, polite and professional. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
It is always good, today everything was clearly explained. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know our team made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Handled things very easily and thoroughly. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
They are very good in helping people. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
I like the local building society and friendly staff. Consider competitive monthly interest accounts. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Very friendly and helpful staff. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a positive review – it means a lot to us. Response date: 6th October 2025
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Newbury Building Society

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