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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

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4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8785)

In branch service review

Face to face and passbooks! Efficient, friendly, great. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 3rd October 2025

In branch service review

Thank you for helping me open my new account. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 3rd October 2025

In branch service review

I always come to Thatcham and have been with the whole team they are brilliant, no question is ever too much always greated with a smile. Reviewed on: 30th September 2025

Reply from Newbury Building Society We're so pleased to hear you had a great experience with our Thatcham team – thank you for sharing your feedback. Response date: 3rd October 2025

In branch service review

Megan always greets us with a smile such a sweet young lady. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Megan. Response date: 3rd October 2025

In branch service review

I like the friendly staff and seating. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 3rd October 2025

In branch service review

Brilliant service as always. Anticipated my regular needs. Reviewed on: 30th September 2025

Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 3rd October 2025

In branch service review

Had a problem setting up my accounts online, Bryony helped me set it ip step by step couldn't of done it without her! Big thanks. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Bryony. Response date: 3rd October 2025

In branch service review

Branch looks lovely now, massive improvement. Staff very helpful. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 3rd October 2025

In branch service review

Always smiles and nothing seems too much trouble. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 3rd October 2025

In branch service review

Sending money to bank took a while to set up, otherwise never has a bad experience. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025

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Newbury Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8785)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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