Smart Money People Logo
Go to business site
Share this page
Link copied

Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,707 reviews, last reviewed 27th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Basingstoke Branch -Newbury Building Society Opened two new bond ISAs for my wife and I. Received excellent service from Tasha Fisher-Collins at the Basingstoke Branch. She was most helpful. Reviewed on: 27th April 2026
Andrew Slade's avatar
Andrew Slade

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B
Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Newbury Building Society Savings reviews (8707)

In branch service review

5
Very helpful in explaining options to make more use of my savings. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s lovely to hear you’re happy with the service – thank you for taking the time to leave a review. Response date: 6th October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Friendly staff on the high street. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 6th October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
All round good, old fashined customer service, everytume. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 6th October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Staff always cheerful and very welcoming. They always explain products well. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 6th October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
They take the trouble to go the extra mile to provide assistance. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 6th October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
So personal, everyone so helpful. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 6th October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Very obliging, and explained everything clearly. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know you had a smooth and positive experience with us. Response date: 6th October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Wanted to transfer money from 2 existing accounts into a new ISA. Helpful team arranged that. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re really grateful for your kind review and happy to have been of assistance. Response date: 6th October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

4
Your website - nightmare regularly for my account access and why do you need to know why I want to withdraw �1K. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your experience matters to us, and we’d like the opportunity to put things right. Please reach out to our customer service team so we can help. Response date: 6th October 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
We like having passbooks, and ease of access. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 6th October 2025
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill