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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,752 reviews, last reviewed 26th Jun 2026
54% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026
Isabel Macfall's avatar
Isabel Macfall

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

In branch service review

5
Lovely building, great staff - but needs longer counter for privacy. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re always looking to improve, and your comments help us do just that. If you’d like to discuss anything further, please feel free to contact us directly. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Extremely helpful and competent. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
They are all very lovely people especially helen. We miss conor and would like him back. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Straight forward and easy to understand. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s lovely to hear you’re happy with the service – thank you for taking the time to leave a review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Friendly and polite and knowledgable. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your lovely comments – we’re proud to support our members every step of the way. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Absolutely nothing, great staff and service. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know you had a smooth and positive experience with us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Easy to get appointment, friendly staff, like the new branch. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Lovely to be seen straight away!. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
2 very helpful and friendly ladies. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Vess' ability to be personable and professional was exemplary. Her experience shone through and she answered my queries thoroughly and concisely. An asset! Thank you Vess!. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we really appreciate it and will share your comments with Vess, who will be so pleased to read them. Response date: 3rd October 2025
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Newbury Building Society

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