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Newbury Building Society: Savings reviews

4.88
Based on 8,708 reviews, last reviewed 27th Apr 2026
86% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

A very comfortable appointment ent with Tasha. A very comfortable appointment with Tasha. She explained everything very clearly and professionally. I appreciated her friendly approach towards both ... Read more Reviewed on: 27th April 2026
Joy Kyd's avatar
Joy Kyd

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8708)

In branch service review

5
We like having passbooks, and ease of access. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Everythig was fine, nothing could be better. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
I like having a passbook and seing real people at the branch. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
All excellent thank you. Please stay in Alton!. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to the Alton team. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Over the counter, wonderful service but difficulties with online service. Reviewed on: 30th September 2025
Reply from Newbury Building Society We appreciate you taking the time to leave a review. If there’s anything we could have done better, we’d love to hear more so we can improve our service. Response date: 6th October 2025
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Newbury Building Society

In branch service review

4
Can sit down. All make eye contact. Polite, helpfyl, not hurried. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Ece was a delight! Clear, friendly and concise. Great advice given. Very respectful. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you so much for taking the time to leave feedback - we will share your comments with Ece, who will be so pleased to read them. Response date: 3rd October 2025
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Newbury Building Society

In branch service review

5
Friendly staff on the high street. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
All staff very helpful in explaining products and services available. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Always a friendly, happy service. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your lovely comments – we’re proud to support our members every step of the way. Response date: 6th October 2025
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Newbury Building Society

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