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Newbury Building Society: Savings reviews

4.90
Based on 8,752 reviews, last reviewed 26th Jun 2026
54% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026
Isabel Macfall's avatar
Isabel Macfall

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

In branch service review

5
I was given guidance to change to a senior plus account to increase my interest rate. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know our team made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Laura at Basingstoke branch was very helpful today - much appreciated. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Laura made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
My transactions were made easily by Laura who was helpful and understood my requirements. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Laura. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Always very helpful, thank you Laura!. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Laura made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Existing customer - she was very efficient. Reviewed on: 30th September 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Excellent, helpful and friendly service. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
I like the personal service and explanations of what to expect. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Very helpful explained everything to us in our language. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to the team. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Always a chair to sit on, nice and cool and lovely people. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a positive review – it means a lot to us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Hannah was very friendly, chatty. Nothing was too much trouble and she did not rush me. She was very helpful. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Hannah made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

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