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Newbury Building Society: Savings reviews

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4.88
Based on 8,702 reviews, last reviewed 24th Apr 2026
88% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Accounts Able to get to see someone really quickly and easily, really appreciated being able to phone the local branch. Tracy was amazing explaining options a... Read more Reviewed on: 24th April 2026
Sue M's avatar
Sue M

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8702)

Newbury Building Society Branch Review

5
Staff are always welcoming and helpful, great service for elderly and people living with mental health issues. Reviewed on: 31st January 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Grateful to lady on desk who helped me with transfer into my account, so I didn't have to revisit my bank. Reviewed on: 31st January 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
The new, revamped space is nice and bright and welcoming but there is no obvious place to wait, there is a table and chairs but then you lose your place in the queue, 3 people queuing when I was waiting. Electric doors keep opening and closing, a sitting down ticket system would be useful. Reviewed on: 31st January 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, professional efficient. Reviewed on: 31st January 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Like the person to person service. Reviewed on: 31st January 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
The lady who helped us was great. Reviewed on: 31st January 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Your staff are always king and helpful they are your biggest asset, treasure them. Reviewed on: 31st January 2023
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us this lovely feedback, thank you! Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful, lovely and knowledgeable staff. Reviewed on: 31st January 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it! Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Always friendly, no pressure and welcoming, good advice throughout. Reviewed on: 31st January 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Had a good experience with person who assisted us, very pleasant. Reviewed on: 31st January 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th February 2023
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Newbury Building Society

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