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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8795 reviews)

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4.89

Based on 8,795 reviews, last reviewed 14th Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I came in to open an ISA with transferred funds from... I came in to open an ISA with transferred funds from my savings account. My first ISA. Vasilka was brilliant. If I was still working I'd have tried to... Read more Reviewed on: 14th September 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8795)

Great Friendly Service

Always very helpful staff who make sure everything is explained and you are happy with their advice and that it is correct for you. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Michael, thank your for your review and kind words! We appreciate it. Response date: 8th February 2023

Trustworthy

Very easy to set up an account. Staff very knowledgeable. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

Excellent rates and products simple to understand

Been saving with Newbury for many years; friendly staff easy to understand products and great interest rates Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Peter - we do appreciate it! Response date: 8th February 2023

Savings provider

Excellent on line savings procedures. Very good security which provides confidence. Up to date with ongoing interest rate changes. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Duncan - we appreciate it. Response date: 8th February 2023

Excellent Service.

This is the first year that I have invested with Newbury Building Society and the service has been excellent. Easy to set up and comprehensive information to follow. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Michael - we do appreciate it! Response date: 8th February 2023

Brilliant Customer Serice

We have an inheritance and visited a number of banks and building societies, some were good, some ok, and some were either ignorant or unhelpful. Newbury Building Society was very welcoming, had an account we wanted and their customer service was exceptional. I would definitely recommend them to savers. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Susan - we do appreciate it! Response date: 8th February 2023

Love Newbury Building Society

Always informative and very helpful Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

Competitive rates and account opener went the extra mile.

Really impressed by Gemma's product and systems knowledge, friendliness and ability to take ownership of a query. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Timothy, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

Excellent

Excellent online service, very fair interest rates Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Brian, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

Friendly helpful service

The staff at my local Newbury branch have always been extremely helpful. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Andy, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

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