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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8795 reviews)

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4.89

Based on 8,795 reviews, last reviewed 14th Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I came in to open an ISA with transferred funds from... I came in to open an ISA with transferred funds from my savings account. My first ISA. Vasilka was brilliant. If I was still working I'd have tried to... Read more Reviewed on: 14th September 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8795)

great building society

Always helpful staff and excellent service Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

Local Is Best

Wonderfully friendly and informative staff at our local branch of The Newbury Building Society. The Staff always have a smile and very good advice regarding the different savings options available. Also, advice about "better" accounts when circumstances change. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Janet, thank you for taking the time to leave us a review and for your kind words! We appreciate it. Response date: 8th February 2023

They meet my needs. Friendly. Face to face banking excellent.

Excellent all round service. Meeting the needs for all....including the elderly in my case....with face to face. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Brian, thank you for taking the time to leave us a review, we appreciate it. Response date: 8th February 2023

Great service

Very helpful in offices. Web page is easy to use, and helpful information Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Michael, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

Easy to deal with

Easy and professional to deal with and decent interest rates. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

Local, friendly & competitive

Good to interact face to face locally. Friendly staff who know you. Competitive rates. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi David, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

VERY HELPFUL AND FRIENDLY STAFF.

I have recently joined Newbury BS but I used to always be a member. They are always friendly and helpful. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Glenda, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

although can bank online with Newbury Building Society it is still a pleasurable experience to be able to have an open high street bank where you can speak to an banking colleague

Newbury Building Society in Basingstoke very helpful, calmly attending to my banking needs. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Mrs Jane Garnett, thank you for taking the time to leave us a review and for your kind words! We really do appreciate it. Response date: 8th February 2023

Excellent personal service

Always friendly efficient service- feel valued as a customer Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Pam, thank you for taking the time to leave us a review - we appreciate it! Response date: 8th February 2023

Customer Friendly

Love the Newbury, on our high street, so many banks vanishing, much prefer a local building society Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Sally, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

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