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Newbury Building Society: Savings reviews

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4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

Newbury Building Society Branch Review

5
All great members of staff, very friendly. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
As an older customer, I like been able to speak to a human, you seem to value your customers. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
New ISA, friendly and efficient service, a proper service. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Always very good service with every team member. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Today's experience could not have been improved. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Nice and warm, it's cold outside, warm welcome too. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Basingstoke, Gladys was lovely and friendly and efficient. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. We will be sure to share your comments with Gladys, who will be so pleased to hear them. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Gladys is very friendly and efficient. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. We will be sure to share your comments with Gladys, who will be so pleased to hear them. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Shame branch in Whitchurch closed. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Arranged appointment to open ISA and was advised a 'Welcome to Newbury' account would be better for me initially. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

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