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Newbury Building Society: Savings reviews

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4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

Long winded procedure but not NBS fault blame HMRC

5
I wanted to move money from an existing taxable account into a new cash ISA account. Reviewed on: 1st December 2022
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 1st December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Liked reasonable adjustments for disability, sat in quiet private room, to discuss and resolve on the day. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Been with the Newbury for over 20 years, very happy to stay but wish the interest rates would improve. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
We couldn't fault the person who dealt with us, she was helpful patient and very tollerant with us near 90 year olds. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

3
The online system is ok, but an android app is needed, unfortunatly your interest rates are not competitive, I can get 4% from Nationwide. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with the relevant teams, thank you again. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
All good, like the service I always get. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Smaller societies give more personal approach, you are not just a number. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
As always, friendly informative supportive. I love having my savings with you and the personal service means so much. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Explained every aspect patiently, like face to face customer service. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
The staff are always friendly and helpful. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th December 2022
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Newbury Building Society

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