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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,798 reviews, last reviewed 17th Sep 2026
18% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

great service from shravina today in wokingham great service from shravina today in wokingham Reviewed on: 17th September 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8798)

Mr

5
Changing from an ISA account to a new Senior Savings Account - after small delay perfect service from Thatcham branch Reviewed on: 2nd December 2022
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Reply from Newbury Building Society Thank you for taking time to provide feedback - we appreciate it. Response date: 5th December 2022
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Newbury Building Society

Excellent customer service.

5
Very good information about the savings accounts. Very personable and helpful Customer Service adviser. Gave us the information we needed to open an account. Reviewed on: 2nd December 2022
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Verified Member
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 2nd December 2022
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Newbury Building Society

Efficient, helpful service

5
I've always found Newbury Building Society to be a pleasure to deal with. Good, helpful face to face service that you can rely on - sadly a rarity in this digital age. Reviewed on: 2nd December 2022
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Verified Member
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 2nd December 2022
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Newbury Building Society

Long winded procedure but not NBS fault blame HMRC

5
I wanted to move money from an existing taxable account into a new cash ISA account. Reviewed on: 1st December 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 1st December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Liked reasonable adjustments for disability, sat in quiet private room, to discuss and resolve on the day. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Been with the Newbury for over 20 years, very happy to stay but wish the interest rates would improve. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
We couldn't fault the person who dealt with us, she was helpful patient and very tollerant with us near 90 year olds. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

3
The online system is ok, but an android app is needed, unfortunatly your interest rates are not competitive, I can get 4% from Nationwide. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with the relevant teams, thank you again. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
All good, like the service I always get. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 19th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Smaller societies give more personal approach, you are not just a number. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th December 2022
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Newbury Building Society

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