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Newbury Building Society: Savings reviews

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4.88
Based on 8,708 reviews, last reviewed 27th Apr 2026
86% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

A very comfortable appointment ent with Tasha. A very comfortable appointment with Tasha. She explained everything very clearly and professionally. I appreciated her friendly approach towards both ... Read more Reviewed on: 27th April 2026
Joy Kyd's avatar
Joy Kyd

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8708)

Newbury Building Society Branch Review

5
Jade was helpful, pleasant and really nice customer experience. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Jade, who will be so pleased to hear them. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
As an older customer I like being able to speak to a human. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I usually do postal transactions, each time I go into a branch staff are always extremely helpful and friendly. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Richard is exemplary in all aspects of customer service, so grateful for sorting my concerns. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Richard, who will be so pleased to hear them. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Branch is quite outdated, new look would be nice and a coffee. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I didn't like the low interest on my account but I'm happier now with good interest. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Lisa was very polite, friendly and helpful. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we greatly appreciate it. We have forwarded on your kind words. Thank you once again and take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Lisa was very helpful, explained your products and helped us to open a new account. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we greatly appreciate it. We have forwarded on your kind words. Thank you once again and take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very pleasant staff, accessable customer service, transferring money to other financial institutions. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Easy access to branch and good savings interest. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

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