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Newbury Building Society: Savings reviews

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4.88

Based on 8,716 reviews, last reviewed 1st May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Always polite and helpful when I visit the branch. Always polite and helpful when I visit the branch. Reviewed on: 1st May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8716)

Newbury Building Society Branch Review

5

A pleasure being served and advised by professionals Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023

Newbury Building Society Branch Review

5

Great service and helpful as always Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Excellent service, lovely staff. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Best pleased with service received. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

New customer, found the service very good so far. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

I used to visit Alton frequently as I lived in Bordon (staff at Alton are always friendly - Cassie). Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Friendly and knowledgeable staff. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Excellent customer service, staff are always friendly and willing to help. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Many thanks for arranging everything, it has been a pleasure working with the Newbury. Nice to talk to people and the phone being answered immediately. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Both Courtney and Cassie were most helpful at all times, also whoever answered the phone. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with them, they will be so pleased. Response date: 28th February 2023

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