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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8749 reviews)

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4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

In branch service review

Efficient and friendly staff. Good products. What's not to like?. Reviewed on: 31st July 2025

Reply from Newbury Building Society We’re proud to be part of your financial journey. Thank you for choosing Newbury Building Society. Response date: 8th August 2025

In branch service review

Helpful and friendly efficiency. Reviewed on: 31st July 2025

Reply from Newbury Building Society We’re so glad our service met your expectations. Thank you for taking the time to share your experience. Response date: 8th August 2025

In branch service review

Gave me all the information I needed. Very good at knowledge of product. Very polite too. Reviewed on: 31st July 2025

Reply from Newbury Building Society We appreciate your feedback - it’s encouraging to hear our products are working well for you. Response date: 8th August 2025

In branch service review

Always good - new offices very nice and great air-conditioning. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words! Our branch teams work hard to provide a friendly and helpful service, and it’s wonderful to hear that reflected in your experience. Response date: 8th August 2025

In branch service review

All staff were professional and helpful. One mistake with my husbands name spelt wrong was all. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for sharing your experience, we’re glad we could help. Response date: 8th August 2025

In branch service review

Vess was extremely helpful in carrying my request. This was in despite of the Society not handling this type of transaction often. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words. We’ll be sure to pass your compliments on to Vess, who will be delighted to hear them. Response date: 8th August 2025

In branch service review

Vess was amazing. Couldn't have been more helpful and make everything so straightforward. Staff are all stars. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for sharing your experience. It’s lovely to hear that Vess made you feel welcome and well looked after. Response date: 8th August 2025

In branch service review

Good opening hours. Always friendly staff. No long queues. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for leaving a review. We’re so pleased you had a great experience. Response date: 8th August 2025

In branch service review

Basingstoke staff are fantastic and very knowledgeable. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your feedback. It’s great to hear our Basingstoke branch team made a positive impression. Response date: 8th August 2025

In branch service review

Friendly and helpful - keep it as it is. Reviewed on: 31st July 2025

Reply from Newbury Building Society It’s wonderful to know our branch team could support you so well. We’re proud of the care and attention they bring to every member interaction. Response date: 8th August 2025

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Newbury Building Society: Savings reviews

55% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8749)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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