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Newbury Building Society: Savings reviews

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4.88
Based on 8,711 reviews, last reviewed 29th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8711)

In branch service review

5
Always received with a welcoming smile. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words! We're delighted to hear you had a positive experience with Newbury Building Society. Your support means a lot to us. Response date: 7th August 2025
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Newbury Building Society

In branch service review

4
The only building society/bank who would give us an account. Reviewed on: 31st July 2025
Reply from Newbury Building Society It’s wonderful to know our branch team could support you so well. We’re proud of the care and attention they bring to every member interaction. Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
I don't think it could improve regarding facility and staff. Reviewed on: 31st July 2025
Reply from Newbury Building Society It’s fantastic to hear you had a smooth and positive experience at your local branch. We’ll be sure to pass your kind words on to the team! Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Very helpful, as always. Nice to have a branch in town. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society. Our branch teams are always here to help, and we’re so pleased to have supported you again. Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Always a pleasure going into the branch. Everybody is always friendly and welcoming. Reviewed on: 31st July 2025
Reply from Newbury Building Society We’re so glad you felt well looked after by our branch team. Providing friendly, knowledgeable service is what we’re all about - thank you for sharing your experience! Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Always very helpful staff and I like to go locally to do business with real people. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your support means the world to us! Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Prompt service and a passbook. Wonderful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We’re so pleased to hear you find your passbook useful - it’s a great way to keep track of your savings, and our branch teams are always happy to help. Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Lovely, friendly, helpful staff. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words! Our branch teams always aim to provide a warm and welcoming experience, and we’re so pleased to hear that came through during your visit. Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Recent interaction by post with the Abingdon branch was efficient and prompt. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words about our Abingdon branch! The team there is dedicated to providing friendly, personal service, and they’ll be delighted to hear your feedback. Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Always friendly, helpful and welcoming. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for the great review! We’re so glad you enjoyed your experience and appreciate your support. Hope to see you again soon! Response date: 7th August 2025
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Newbury Building Society

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