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Newbury Building Society: Savings reviews

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4.88
Based on 8,711 reviews, last reviewed 29th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8711)

In branch service review

5
Lovely to be able to visit and ring my local branch. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you so much for your kind feedback! We’re delighted to hear you had a positive experience—it means a lot to our team. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Always helpful and friendly with lovely atmosphere and I don't have to do online. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words and support. We’re so pleased you had a great experience with us and look forward to welcoming you again soon. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Excellent, helpful service. Having a local branch is essential to us using this Society. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your lovely review! We’re proud to support our members and it’s always rewarding to hear when we’ve done a good job Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
I like being able to come into branch - the staff are so helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a thoughtful review. Our branch teams are passionate about helping our members, and it’s great to hear that reflected in your visit. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
I have four accounts and am very happy. Reviewed on: 31st July 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your experience. It’s great to know our service made a difference! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
A small branch in Andover, operating with very personable staff of all ages. (A comfortable feeling branch). Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words about our Andover branch! We're so pleased to hear the team made you feel comfortable and welcome. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Brilliant - nothing is ever too much trouble. Reviewed on: 31st July 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your experience. It’s great to know our service made a difference! Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Always helpful staff - great advice and smile. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your lovely review! We’re proud to support our members and it’s always rewarding to hear when we’ve done a good job. Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Chairs too low, bring back the other ones!. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback! We’re sorry to hear the new chairs aren’t quite right for you. Comfort is important to us, and we’ve passed your comments on for review. We really appreciate you taking the time to share your thoughts. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
It's one of only a few open most days. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback! We know how important accessibility is to our members, and we’re proud to offer consistent service across our branch towns. We appreciate your support. Response date: 8th August 2025
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Newbury Building Society

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