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Newbury Building Society: Savings reviews

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4.88
Based on 8,710 reviews, last reviewed 28th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8710)

In branch service review

5
Issues are explained in an easy way. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words and support. We’re so pleased you had a great experience with us and look forward to welcoming you again soon. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Newbury are able to give me the ability to go back to back to basics savings. Reviewed on: 31st July 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your experience. It’s great to know our service made a difference! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Staff are always polite and helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your support means the world to us! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Have been using since I was a child. Love the friendly staff. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words! Our branch teams always aim to provide a warm and welcoming experience, and we’re so pleased to hear that came through during your visit. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Given very good advice on my recent visit. Reviewed on: 31st July 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your experience. It’s great to know our service made a difference! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Friendly, knowledgeable staff. Love having a passbook. Reviewed on: 31st July 2025
Reply from Newbury Building Society It’s great to hear you appreciate the passbook service. Our branch colleagues take pride in offering friendly, face-to-face support, and we’re so pleased that came through in your experience. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
I appreciate you friendly, helpful, knowledgeable staff. The human touch is so important. I don't want to live my banking life online. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a thoughtful review. Our branch teams are passionate about helping our members, and it’s great to hear that reflected in your visit. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
What I like is talking face-to-face with a well informed and pleasant member of staff. Don't ever close, please!. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society. Our branch teams are always here to help, and we’re so pleased to have supported you again. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Friendly and easy approach. Excellent terms. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words! We’re so pleased to hear you had a positive experience - it means a lot to us. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Lovely to be able to visit and ring my local branch. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you so much for your kind feedback! We’re delighted to hear you had a positive experience—it means a lot to our team. Response date: 8th August 2025
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Newbury Building Society

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