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Newbury Building Society: Savings reviews

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4.88
Based on 8,710 reviews, last reviewed 28th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8710)

In branch service review

5
Friendly and helpful - keep it as it is. Reviewed on: 31st July 2025
Reply from Newbury Building Society It’s wonderful to know our branch team could support you so well. We’re proud of the care and attention they bring to every member interaction. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Very friendly and very easy explanations. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words! Our branch teams always aim to provide a warm and welcoming experience, and we’re so pleased to hear that came through during your visit. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Friendly and helpful. Easy process. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your feedback. We’re proud of our branch teams and their commitment to our members. Response date: 8th August 2025
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Newbury Building Society

In branch service review

1
Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your support! We’re proud to serve our members and always happy to hear when we’ve made a difference. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Staff very friendly and helpful. Good range of savings products. Reviewed on: 31st July 2025
Reply from Newbury Building Society We’re so pleased you found our product range to be competitive and well-suited to your needs. As a mutual, we’re committed to offering value and choice to our members. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Lovely warm welcome, friendly and knowledgeable staff. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for taking the time to leave a review. We’re glad we could support you and make your experience a positive one. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Why is there no wifi for customers? Took a long time trying to make payment from my bank online (mobile signal not great). Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We understand how frustrating that must have been and appreciate you raising it. While we don’t currently offer customer Wi-Fi, we’ve shared your comments with the team for review. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Process a bit slow to transfer money. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We’re sorry the transfer process felt slow. We’re always looking for ways to improve and will share your comments with the team. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Passbook tran. Money takes too long - both to sign can't use internet banking. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We’re sorry to hear that the process felt slow and frustrating. We understand that not being able to use internet banking can make things more difficult, and we’ll share your comments with the team to see how we can improve the experience. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Best Building Society in the world. Reviewed on: 31st July 2025
Reply from Newbury Building Society Your feedback has truly made our day—thank you! We’re committed to providing helpful, friendly service and it’s wonderful to know that came through. Response date: 8th August 2025
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Newbury Building Society

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