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Newbury Building Society: Savings reviews

4.90
Based on 8,749 reviews, last reviewed 23rd Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026
Julie Lazarus's avatar
Julie Lazarus

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Newbury Building Society Savings reviews (8749)

In branch service review

5
Easy to deal with and good customer service. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for leaving a review. We're really pleased to hear you found us easy to deal with and experienced good customer service. That’s exactly the kind of experience we aim to provide for all our members. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
All staff are friendly and willing to help, lovely team working here so easy to do anything. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your kind words. We're so pleased to hear that all the staff made things easy and were happy to help. It's great to know the team created such a welcoming and supportive environment for you. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
I love going into branch to sort out my savings. Staff are brilliant, professional and very welcoming. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your lovely review. We're so pleased to hear you enjoy visiting the branch to manage your savings. It's great to know the team made you feel welcome, professional, and well supported. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Very friendly, polite, and knew their knowledge. Reviewed on: 31st July 2025
Reply from Newbury Building Society We’re glad you had a positive experience with our knowledgeable team. Thank you for the kind words. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Service with a smile and very helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks! That’s exactly the kind of service we love to provide. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Efficient and friendly service. Thank you. Reviewed on: 31st July 2025
Reply from Newbury Building Society We're happy to hear it! We’re always here with a smile and ready to assist. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Excellent, helpful staff. Great to have a branch open!. Reviewed on: 31st July 2025
Reply from Newbury Building Society Amazing to hear! We’re not going anywhere! Always happy to help in branch. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Very helpful and knowledgeable staff. Excellent overall experience. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you so much for your kind words! We're glad you had an amazing experience! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Was seen without an appointment. Fabulous!. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks a lot! We’re always happy to help, even on the spot. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Transferring money to my current account. Nothing was too much trouble. Helpful staff. Reviewed on: 31st July 2025
Reply from Newbury Building Society Appreciate the kind words! We’re here to make things simple and stress-free. Response date: 8th August 2025
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Newbury Building Society

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Help others make smarter decisions by sharing your own experience. Write a review