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Newbury Building Society: Savings reviews

4.89
Based on 8,787 reviews, last reviewed 26th Aug 2026
7% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very positive and welcoming, professional Very positive and welcoming, professional Reviewed on: 26th August 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8788)

In branch service review

5
All personnel are helpful and pleasant. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind feedback. We're so pleased to hear you found our team helpful and pleasant — it’s exactly the experience we aim to provide. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Pleasant staff and very helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words. We're so pleased to hear our staff were pleasant and very helpful. That’s exactly the service we aim to provide. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Local branch, friendly, knowledgeable and helpful staff. I like that I can come into a branch. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your lovely feedback. We're delighted to hear you value the friendly, knowledgeable support at your local branch and that being able to visit in person makes a difference. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Excellent experience, everything explained well. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your lovely feedback. We're so pleased to hear everything was explained clearly and that you had an excellent experience with us. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Very friendly staff and very helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words. We're so pleased to hear our staff made a friendly and helpful impression — it’s what we strive for every day. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Branch access in Newbury is great. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're delighted to hear that you've had a great experience accessing our Newbury branch. We’re proud to offer a friendly, local service. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Extremely helpful and clear advice about products and savings accounts. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're so pleased to hear you received clear and helpful advice about our products and savings accounts. Supporting informed choices is important to us. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Quick service when needing help. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're glad to hear you received quick support when you needed it — providing prompt, personal service is always our goal Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Provided a good review of account options. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're glad to hear you received a clear and helpful review of your account options — supporting informed decisions is important to us. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
A good and helpful Society, they can answer any of my questions. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words. We're really pleased to hear you find us helpful and that we’ve been able to answer your questions. Response date: 8th August 2025
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Newbury Building Society

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