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Newbury Building Society: Savings reviews

4.88
Based on 8,710 reviews, last reviewed 28th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8710)

In branch service review

5
Friendly, helpful, explained everything in simple terms. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your support! We’re proud to serve our members and always happy to hear when we’ve made a difference. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Efficient and friendly staff. Good products. What's not to like?. Reviewed on: 31st July 2025
Reply from Newbury Building Society We’re proud to be part of your financial journey. Thank you for choosing Newbury Building Society. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Helpful and friendly efficiency. Reviewed on: 31st July 2025
Reply from Newbury Building Society We’re so glad our service met your expectations. Thank you for taking the time to share your experience. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Gave me all the information I needed. Very good at knowledge of product. Very polite too. Reviewed on: 31st July 2025
Reply from Newbury Building Society We appreciate your feedback - it’s encouraging to hear our products are working well for you. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Always good - new offices very nice and great air-conditioning. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words! Our branch teams work hard to provide a friendly and helpful service, and it’s wonderful to hear that reflected in your experience. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
All staff were professional and helpful. One mistake with my husbands name spelt wrong was all. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for sharing your experience, we’re glad we could help. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Vess was extremely helpful in carrying my request. This was in despite of the Society not handling this type of transaction often. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words. We’ll be sure to pass your compliments on to Vess, who will be delighted to hear them. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Vess was amazing. Couldn't have been more helpful and make everything so straightforward. Staff are all stars. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for sharing your experience. It’s lovely to hear that Vess made you feel welcome and well looked after. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Good opening hours. Always friendly staff. No long queues. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for leaving a review. We’re so pleased you had a great experience. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Basingstoke staff are fantastic and very knowledgeable. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. It’s great to hear our Basingstoke branch team made a positive impression. Response date: 8th August 2025
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Newbury Building Society

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