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Newbury Building Society: Savings reviews

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4.89
Based on 8,676 reviews, last reviewed 5th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

We were treated with respect and made welcome. We were treated with respect and made welcome. We felt we were amongst friends who did everything for us apart from us signing Reviewed on: 5th March 2026
Phil Monger's avatar
Phil Monger

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8676)

In branch service review

5
A small branch in Andover, operating with very personable staff of all ages. (A comfortable feeling branch). Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words about our Andover branch! We're so pleased to hear the team made you feel comfortable and welcome. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Brilliant - nothing is ever too much trouble. Reviewed on: 31st July 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your experience. It’s great to know our service made a difference! Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Always helpful staff - great advice and smile. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your lovely review! We’re proud to support our members and it’s always rewarding to hear when we’ve done a good job. Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Chairs too low, bring back the other ones!. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback! We’re sorry to hear the new chairs aren’t quite right for you. Comfort is important to us, and we’ve passed your comments on for review. We really appreciate you taking the time to share your thoughts. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
It's one of only a few open most days. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback! We know how important accessibility is to our members, and we’re proud to offer consistent service across our branch towns. We appreciate your support. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Always received with a welcoming smile. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words! We're delighted to hear you had a positive experience with Newbury Building Society. Your support means a lot to us. Response date: 7th August 2025
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Newbury Building Society

In branch service review

4
The only building society/bank who would give us an account. Reviewed on: 31st July 2025
Reply from Newbury Building Society It’s wonderful to know our branch team could support you so well. We’re proud of the care and attention they bring to every member interaction. Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
I don't think it could improve regarding facility and staff. Reviewed on: 31st July 2025
Reply from Newbury Building Society It’s fantastic to hear you had a smooth and positive experience at your local branch. We’ll be sure to pass your kind words on to the team! Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Very helpful, as always. Nice to have a branch in town. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society. Our branch teams are always here to help, and we’re so pleased to have supported you again. Response date: 7th August 2025
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Newbury Building Society

In branch service review

5
Always a pleasure going into the branch. Everybody is always friendly and welcoming. Reviewed on: 31st July 2025
Reply from Newbury Building Society We’re so glad you felt well looked after by our branch team. Providing friendly, knowledgeable service is what we’re all about - thank you for sharing your experience! Response date: 7th August 2025
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Newbury Building Society

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