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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8788 reviews)

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4.89

Based on 8,787 reviews, last reviewed 26th Aug 2026

7% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very positive and welcoming, professional Very positive and welcoming, professional Reviewed on: 26th August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8788)

In branch service review

Informative, friendly, factual service. Super helpful. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you! We appreciate it Response date: 1st September 2025

In branch service review

It is a treat to be able to call and speak to someone in the branch. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you, we’re so glad you appreciate being able to speak directly with our branch teams. We believe personal service makes all the difference! Response date: 3rd September 2025

In branch service review

I like things being straightforward and uncomplicated. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you! We appreciate it Response date: 1st September 2025

In branch service review

Always very helpful and professional. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your kind words! We’re so pleased to hear you find our team helpful and professional. Response date: 3rd September 2025

In branch service review

Opened account with Bryony - brilliant service. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your lovely feedback! We're so pleased Bryony provided brilliant service while opening your account. We'll be sure to pass on your kind words! Response date: 3rd September 2025

In branch service review

Lovely team who are always happy and willing to help. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you so much for your kind words! We're delighted to hear you had a great experience with Newbury Building Society. Your support means a lot to us! Response date: 3rd September 2025

The account opening is easy and smooth.

The account opening is easy and smooth. I finished everything online with no problems. The savings may not provide the best of the best interest but is very decent. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your feedback Response date: 1st September 2025

Hungerford Branch

I visited your Hungerford branch a few weeks ago for a savings review. This branch always has helpful and friendly staff. I had an appointment with Bryony who was very professional and helpful and I achieved what I wanted during my appointment. A special thank you to Leah Savage who is a credit to the Newbury Building Society, is always friendly, professional and knowledgeable. Thank you Leah! Reviewed on: 22nd August 2025

Reply from Newbury Building Society Thank you so much for your brilliant review. We will be sure to share your kind words with Bryony and Leah. We really appreciate you taking the time. Response date: 22nd August 2025

BRILLIANT CUSTOMER SERVICE

I spoke with Eje today about details of opening our savings account and she sent over information immediately and I then went back for further clarification and she was explained everything very clearly and took time to ensure that I understood exactly what was required. She was brilliant. Thank you! Reviewed on: 21st August 2025

Reply from Newbury Building Society Thank you Jane for taking time to leave feedback and your kind words. We do appreciate it. We will share your comments with Ece, who will be so pleased to read them. Response date: 22nd August 2025

Savings Account Changes

Received a very helpful, friendly, and informative experience. Cancelled my Easy Access ISA and opened an Existing Member Account. It was really nice to have face to face contact instead of doing this on line. Reviewed on: 15th August 2025

Reply from Newbury Building Society Thank you for your feedback William, we appreciate it. Response date: 18th August 2025

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Newbury Building Society: Savings reviews

7% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8788)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

The account opening is easy and smooth.

Hungerford Branch

BRILLIANT CUSTOMER SERVICE

Savings Account Changes

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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