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Newbury Building Society: Savings reviews

4.88
Based on 8,710 reviews, last reviewed 28th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8710)

In branch service review

5
Transferring money to my current account. Nothing was too much trouble. Helpful staff. Reviewed on: 31st July 2025
Reply from Newbury Building Society Appreciate the kind words! We’re here to make things simple and stress-free. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Helpful and friendly staff. Love the passbooks too. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks so much! We're happy you enjoy the passbooks and felt well supported by our staff. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Friendly helpful staff, easy to do access, fast response. Reviewed on: 31st July 2025
Reply from Newbury Building Society We really appreciate your feedback! It's great to hear the service was smooth and quick! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
A branch with nice knowledgeable staff and a passbook. Reviewed on: 31st July 2025
Reply from Newbury Building Society Lovely to hear! We’re proud of our team and glad the passbooks are a hit! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
I like being able to go into the branch and find everyone extremely helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks so much! It’s great to know our in-branch service continues to support you well. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
High street presence. Talk to a human. First class service. Reviewed on: 31st July 2025
Reply from Newbury Building Society Lovely to hear! We’re committed to first-class service with a personal touch. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Always friendly, knowledgeable staff and efficient service. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks so much! We’re proud to offer helpful service with a knowledgeable team. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Very welcoming, polite and made it easy to open an account. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks so much! We're glad the account opening process felt smooth and welcoming. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Seen promptly without an appointment. Great customer service. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for the kind words! We're pleased our team could support you quickly and professionally. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Isobel helped me today, she was very professional but made me feel comfortable and helped me with no appointment to tranfer an ISA. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for sharing your experience. It’s lovely to hear that Isobel made you feel welcome and well looked after. Response date: 8th August 2025
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Newbury Building Society

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