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Newbury Building Society: Savings reviews

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4.89
Based on 8,676 reviews, last reviewed 5th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

We were treated with respect and made welcome. We were treated with respect and made welcome. We felt we were amongst friends who did everything for us apart from us signing Reviewed on: 5th March 2026
Phil Monger's avatar
Phil Monger

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8676)

In branch service review

5
Staff very friendly and helpful. Good range of savings products. Reviewed on: 31st July 2025
Reply from Newbury Building Society We’re so pleased you found our product range to be competitive and well-suited to your needs. As a mutual, we’re committed to offering value and choice to our members. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Lovely warm welcome, friendly and knowledgeable staff. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for taking the time to leave a review. We’re glad we could support you and make your experience a positive one. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Why is there no wifi for customers? Took a long time trying to make payment from my bank online (mobile signal not great). Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We understand how frustrating that must have been and appreciate you raising it. While we don’t currently offer customer Wi-Fi, we’ve shared your comments with the team for review. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Process a bit slow to transfer money. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We’re sorry the transfer process felt slow. We’re always looking for ways to improve and will share your comments with the team. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Passbook tran. Money takes too long - both to sign can't use internet banking. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We’re sorry to hear that the process felt slow and frustrating. We understand that not being able to use internet banking can make things more difficult, and we’ll share your comments with the team to see how we can improve the experience. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Best Building Society in the world. Reviewed on: 31st July 2025
Reply from Newbury Building Society Your feedback has truly made our day—thank you! We’re committed to providing helpful, friendly service and it’s wonderful to know that came through. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Issues are explained in an easy way. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words and support. We’re so pleased you had a great experience with us and look forward to welcoming you again soon. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Newbury are able to give me the ability to go back to back to basics savings. Reviewed on: 31st July 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your experience. It’s great to know our service made a difference! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Staff are always polite and helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your support means the world to us! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Have been using since I was a child. Love the friendly staff. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words! Our branch teams always aim to provide a warm and welcoming experience, and we’re so pleased to hear that came through during your visit. Response date: 8th August 2025
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Newbury Building Society

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