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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8788 reviews)

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4.89

Based on 8,787 reviews, last reviewed 26th Aug 2026

7% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very positive and welcoming, professional Very positive and welcoming, professional Reviewed on: 26th August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8788)

In branch service review

Setting up accounts is very straightforward. All the staff I have spoken to so far have been very helpful. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thanks for your feedback - we appreciate it Response date: 1st September 2025

In branch service review

Always service with a smile. Kind, friendly and patient. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you - that's lovely to hear Response date: 1st September 2025

In branch service review

Opened a fixed rate bond. Arrived without an appointment and was seen within 10 minutes. Excellent service. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you, we appreciate your feedback Response date: 1st September 2025

In branch service review

Always polite and a friendly service. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your feedback Response date: 1st September 2025

In branch service review

Always welcomed in branch with a smile and they are very helpful. Reviewed on: 29th August 2025

Reply from Newbury Building Society We’re so glad you had a positive experience with us. Your feedback encourages our team to keep delivering great service every day! Response date: 3rd September 2025

In branch service review

Always a pleasure and great customer service. Reviewed on: 29th August 2025

Reply from Newbury Building Society We're thrilled you found our service helpful and friendly. Thanks for sharing your experience! Response date: 3rd September 2025

In branch service review

Everything was thoroughly explained and I was made to feel at ease. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your kind feedback — we're so pleased to hear you felt at ease and everything was clearly explained. That's exactly the experience we aim to provide! Response date: 3rd September 2025

In branch service review

Staff are always helpful and friendly. It's a pleasure to be a customer of Newbury BS. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your kind words - we appreciate it Response date: 1st September 2025

In branch service review

Very good and helpful. Couldn't be better. First class. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you so much! We're delighted to hear you found our service first class. It's great to know we could be so helpful! Response date: 3rd September 2025

In branch service review

Local branch with excellent in-branch service. Reviewed on: 29th August 2025

Reply from Newbury Building Society We really appreciate your kind words. Thank you for submitting your feedback! Response date: 3rd September 2025

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Newbury Building Society: Savings reviews

7% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8788)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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