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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,749 reviews, last reviewed 23rd Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026
Julie Lazarus's avatar
Julie Lazarus

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8751)

In branch service review

5
Detailed information sheets are good. Passbooks seem old-fashioned. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your feedback. We're glad to hear you found the information sheets helpful. We understand that passbooks may feel a bit old-fashioned to some, but many of our members still value them for their simplicity and reliability. We appreciate you sharing your thoughts. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Possibly they could do more online. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're always looking to improve, and your suggestion about expanding our online services is appreciated. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Prompt attention from Hazel and Deborah in processing my application. Best of all in the passbooks which makes you feel like you actual have savings. Reviewed on: 31st July 2025
Reply from Newbury Building Society We're so glad you had a great experience with us and especially with Hazel and Deborah! We'll be sure to pass along your compliments. Thanks for taking the time to share your feedback! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
All personnel are helpful and pleasant. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind feedback. We're so pleased to hear you found our team helpful and pleasant — it’s exactly the experience we aim to provide. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Pleasant staff and very helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words. We're so pleased to hear our staff were pleasant and very helpful. That’s exactly the service we aim to provide. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Local branch, friendly, knowledgeable and helpful staff. I like that I can come into a branch. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your lovely feedback. We're delighted to hear you value the friendly, knowledgeable support at your local branch and that being able to visit in person makes a difference. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Excellent experience, everything explained well. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your lovely feedback. We're so pleased to hear everything was explained clearly and that you had an excellent experience with us. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Very friendly staff and very helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words. We're so pleased to hear our staff made a friendly and helpful impression — it’s what we strive for every day. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Branch access in Newbury is great. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're delighted to hear that you've had a great experience accessing our Newbury branch. We’re proud to offer a friendly, local service. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Extremely helpful and clear advice about products and savings accounts. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're so pleased to hear you received clear and helpful advice about our products and savings accounts. Supporting informed choices is important to us. Response date: 8th August 2025
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Newbury Building Society

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