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Newbury Building Society: Savings reviews

4.88
Based on 8,710 reviews, last reviewed 28th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8710)

In branch service review

5
You are able to come and discuss with any member of staff at any time. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for leaving a review. We’re really pleased to hear you feel comfortable speaking with any member of our team at any time. That open and approachable service is exactly what we aim to provide for all our members. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Easy to deal with and good customer service. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for leaving a review. We're really pleased to hear you found us easy to deal with and experienced good customer service. That’s exactly the kind of experience we aim to provide for all our members. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
All staff are friendly and willing to help, lovely team working here so easy to do anything. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your kind words. We're so pleased to hear that all the staff made things easy and were happy to help. It's great to know the team created such a welcoming and supportive environment for you. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
I love going into branch to sort out my savings. Staff are brilliant, professional and very welcoming. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your lovely review. We're so pleased to hear you enjoy visiting the branch to manage your savings. It's great to know the team made you feel welcome, professional, and well supported. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Very friendly, polite, and knew their knowledge. Reviewed on: 31st July 2025
Reply from Newbury Building Society We’re glad you had a positive experience with our knowledgeable team. Thank you for the kind words. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Service with a smile and very helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks! That’s exactly the kind of service we love to provide. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Efficient and friendly service. Thank you. Reviewed on: 31st July 2025
Reply from Newbury Building Society We're happy to hear it! We’re always here with a smile and ready to assist. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Excellent, helpful staff. Great to have a branch open!. Reviewed on: 31st July 2025
Reply from Newbury Building Society Amazing to hear! We’re not going anywhere! Always happy to help in branch. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Very helpful and knowledgeable staff. Excellent overall experience. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you so much for your kind words! We're glad you had an amazing experience! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Was seen without an appointment. Fabulous!. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks a lot! We’re always happy to help, even on the spot. Response date: 8th August 2025
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Newbury Building Society

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