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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8711 reviews)

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4.88

Based on 8,711 reviews, last reviewed 29th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8711)

Much easier now got online accounts

Much easier now got online accounts Reviewed on: 28th July 2025

Reply from Newbury Building Society Hi Beverly, we’re really pleased to hear that managing your accounts online has made things easier. If there’s anything else we can do to support you, just let us know. We’re always happy to help. Response date: 29th July 2025

Really straightforward & easy to set up my savings a...

Really straightforward & easy to set up my savings account. The Members of staff interacted with during the process were friendly and helpful. Reviewed on: 25th July 2025

Reply from Newbury Building Society Thank you for taking the time to provide feedback - we do appreciate it. Response date: 25th July 2025

Courteous and friendly service.

Courteous and friendly service. All queries answered fully. A very enjoyable experience. Reviewed on: 18th July 2025

Reply from Newbury Building Society Hi Jane - thank you for your feedback and for taking the time to leave us a review, we really do appreciate it! Response date: 21st July 2025

Very Efficient friendly staff (Anna and Panna)

Very Efficient friendly staff (Anna and Panna) Reviewed on: 5th July 2025

Reply from Newbury Building Society Hi Patrick, thank you for taking the time to leave us a review, we really appreciate your feedback. Response date: 7th July 2025

a wonderful visit

It was a wonderful visit which I has recently, The staff explained and details of the saving account that I was interested. Unfortunately, I am living in London, I don't have time to visit the Didcot branch. Anyway, I shall visit the branch again when I visit Didcot branch. The new looks of the branch is amazing, bright, warm... Cheer Reviewed on: 3rd July 2025

Reply from Newbury Building Society Hi Oliver, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with our Didcot Team and we hope to see you again soon! Response date: 7th July 2025

In branch service review

Colleagues are always friendly and helpful. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you very much! We’re so glad you enjoyed your experience with us. Response date: 8th July 2025

In branch service review

We lobe the staff at Alton and no they didn't pay me. Better online access would help. Reviewed on: 30th June 2025

Reply from Newbury Building Society It’s wonderful to hear that the Alton team made such a positive impression! We’ll be sure to pass this along to them—thank you! Response date: 8th July 2025

In branch service review

Ability to post deposits to you is it also possible to pay by bank transfer. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thanks for your feedback! We’d love to hear more about how we can turn your experience from good to great. Feel free to reach out anytime! Response date: 8th July 2025

In branch service review

Plenty of time take to explain everything. Reviewed on: 30th June 2025

Reply from Newbury Building Society We're so happy to hear you had a great time with us. Thanks for sharing! Response date: 8th July 2025

In branch service review

The staff are all able to explain things very clearly and are very helpful. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thanks so much for your kind words! It’s always rewarding to hear that our efforts are making a difference. Response date: 8th July 2025

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Newbury Building Society: Savings reviews

87% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8711)

Much easier now got online accounts

Really straightforward & easy to set up my savings a...

Courteous and friendly service.

Very Efficient friendly staff (Anna and Panna)

a wonderful visit

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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