Write a review

Newsletter

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8749 reviews)

View other Newbury Building Society products

4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8749)

In branch service review

Very friendly and very easy explanations. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words! Our branch teams always aim to provide a warm and welcoming experience, and we’re so pleased to hear that came through during your visit. Response date: 8th August 2025

In branch service review

Friendly and helpful. Easy process. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for your feedback. We’re proud of our branch teams and their commitment to our members. Response date: 8th August 2025

In branch service review

Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your support! We’re proud to serve our members and always happy to hear when we’ve made a difference. Response date: 8th August 2025

In branch service review

Staff very friendly and helpful. Good range of savings products. Reviewed on: 31st July 2025

Reply from Newbury Building Society We’re so pleased you found our product range to be competitive and well-suited to your needs. As a mutual, we’re committed to offering value and choice to our members. Response date: 8th August 2025

In branch service review

Lovely warm welcome, friendly and knowledgeable staff. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for taking the time to leave a review. We’re glad we could support you and make your experience a positive one. Response date: 8th August 2025

In branch service review

Why is there no wifi for customers? Took a long time trying to make payment from my bank online (mobile signal not great). Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your feedback. We understand how frustrating that must have been and appreciate you raising it. While we don’t currently offer customer Wi-Fi, we’ve shared your comments with the team for review. Response date: 8th August 2025

In branch service review

Process a bit slow to transfer money. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your feedback. We’re sorry the transfer process felt slow. We’re always looking for ways to improve and will share your comments with the team. Response date: 8th August 2025

In branch service review

Passbook tran. Money takes too long - both to sign can't use internet banking. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your feedback. We’re sorry to hear that the process felt slow and frustrating. We understand that not being able to use internet banking can make things more difficult, and we’ll share your comments with the team to see how we can improve the experience. Response date: 8th August 2025

In branch service review

Best Building Society in the world. Reviewed on: 31st July 2025

Reply from Newbury Building Society Your feedback has truly made our day—thank you! We’re committed to providing helpful, friendly service and it’s wonderful to know that came through. Response date: 8th August 2025

In branch service review

Issues are explained in an easy way. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words and support. We’re so pleased you had a great experience with us and look forward to welcoming you again soon. Response date: 8th August 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Smile Bank 4.07 from 5 reviews
Young Saver
from Metro Bank 4.86 from 392 reviews
Easy access savings
from Plum 4.80 from 12524 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.84 from 1394 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

55% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8749)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024