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Newbury Building Society: Savings reviews

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4.89
Based on 8,677 reviews, last reviewed 6th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026
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PB

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8677)

In branch service review

5
Staff are always very helpful and excellent in their work, knowledge and always nice to speak too. Reviewed on: 30th June 2025
Reply from Newbury Building Society We appreciate your feedback! Providing clear and helpful information is one of our top priorities. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Staff are always so helpful and friendly. Excellent source. Reviewed on: 30th June 2025
Reply from Newbury Building Society Your feedback means a lot! We’re happy to know our friendliness made a difference. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Local B/Soc, nice friendly staff. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for the lovely review! We believe a friendly approach goes a long way. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Please stop asking for member feedback. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your honest review. We are always looking for ways to improve. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Louisa took they time to establish what was needed and to resolve staff knowledge Gap. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for recognizing Louisa’s efforts. We’ll make sure your feedback is shared with them! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Friendly, polite and easy to work with. Reviewed on: 30th June 2025
Reply from Newbury Building Society Your feedback means a lot! We’re happy to know our friendliness made a difference. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Electronic ISA Transfer + account would make things. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your honest review. We appreciate your feedback and are always looking for ways to improve Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Excellent customer service Kellie is lovely and always so helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for recognising Kellie! We’ll be sure to pass on your kind words. It’s great to hear they made your experience a positive one! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Friendly and helpful and good advice. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you! We’re always here to help, and we’re glad that came through in your experience. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
You assistant was extremely helpful, during a complicated transfer of money. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your kind words! Our branch teams work hard to provide a friendly and helpful service, and it’s wonderful to hear that reflected in your experience. Response date: 9th July 2025
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Newbury Building Society

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