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Newbury Building Society: Savings reviews

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4.88
Based on 8,711 reviews, last reviewed 29th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8711)

In branch service review

5
Very helpful, lovely friendly and happy. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for the great review! We’re so glad you enjoyed your experience and appreciate your support. Hope to see you again soon! Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Come in for passbook update. Staff were polite and friendly. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for the great review! We’re so glad you enjoyed your experience and appreciate your support. Hope to see you again soon! Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
More choice of higher interest, accounts or bonds. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your honest review. We appreciate your feedback and are always looking for ways to improve. If there's anything specific we can do better next time, please let us know! Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Samantha in very helpful and great at explaining accounts. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for the shoutout to Samantha! We're lucky to have them on our team, and we're so glad they made your experience memorable. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
I use your postal service very quick turn around. Great service how about a branch in Gloucester. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your lovely review! It means a lot to us that you took the time to share your experience. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
As always a great meeting from Jessica, Excellent. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for highlighting Jessica! They’ll be thrilled to hear your feedback. We’re lucky to have them, and even luckier to have customers like you! Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Friendly, professional service, would happily recommend. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for your lovely feedback! Our branch teams pride themselves on offering a warm, personal service, and it’s great to hear that came through in your visit. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Very friendly staff, really easy to do everything. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re so glad our branch team made you feel welcome. As a mutual, we’re proud to be part of the communities we serve, and your feedback means a lot to us. Response date: 8th July 2025
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Newbury Building Society

In branch service review

3
It's like stepping back in time. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your feedback. We’re always looking for ways to improve our service, and your comments help us do just that. If there’s anything more you’d like to share, we’d love to hear from you. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Even though it was a Saturday the staff was very smiley. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your kind words! Our branch teams work hard to provide a friendly and helpful service, and it’s wonderful to hear that reflected in your experience. Response date: 8th July 2025
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Newbury Building Society

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