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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8749 reviews)

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4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

In branch service review

Excellent, helpful service. Having a local branch is essential to us using this Society. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for your lovely review! We’re proud to support our members and it’s always rewarding to hear when we’ve done a good job Response date: 8th August 2025

In branch service review

I like being able to come into branch - the staff are so helpful. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for taking the time to leave such a thoughtful review. Our branch teams are passionate about helping our members, and it’s great to hear that reflected in your visit. Response date: 8th August 2025

In branch service review

I have four accounts and am very happy. Reviewed on: 31st July 2025

Reply from Newbury Building Society We really appreciate you taking the time to share your experience. It’s great to know our service made a difference! Response date: 8th August 2025

In branch service review

A small branch in Andover, operating with very personable staff of all ages. (A comfortable feeling branch). Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words about our Andover branch! We're so pleased to hear the team made you feel comfortable and welcome. Response date: 8th August 2025

In branch service review

Brilliant - nothing is ever too much trouble. Reviewed on: 31st July 2025

Reply from Newbury Building Society We really appreciate you taking the time to share your experience. It’s great to know our service made a difference! Response date: 7th August 2025

In branch service review

Always helpful staff - great advice and smile. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for your lovely review! We’re proud to support our members and it’s always rewarding to hear when we’ve done a good job. Response date: 7th August 2025

In branch service review

Chairs too low, bring back the other ones!. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your feedback! We’re sorry to hear the new chairs aren’t quite right for you. Comfort is important to us, and we’ve passed your comments on for review. We really appreciate you taking the time to share your thoughts. Response date: 8th August 2025

In branch service review

It's one of only a few open most days. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your feedback! We know how important accessibility is to our members, and we’re proud to offer consistent service across our branch towns. We appreciate your support. Response date: 8th August 2025

In branch service review

Always received with a welcoming smile. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words! We're delighted to hear you had a positive experience with Newbury Building Society. Your support means a lot to us. Response date: 7th August 2025

In branch service review

The only building society/bank who would give us an account. Reviewed on: 31st July 2025

Reply from Newbury Building Society It’s wonderful to know our branch team could support you so well. We’re proud of the care and attention they bring to every member interaction. Response date: 7th August 2025

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Newbury Building Society: Savings reviews

55% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8749)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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