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Newbury Building Society: Savings reviews

4.89
Based on 8,677 reviews, last reviewed 6th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026
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PB

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8677)

In branch service review

5
Easy service, communicative staff, overall positive experience. Reviewed on: 30th June 2025
Reply from Newbury Building Society We appreciate your feedback! Providing clear and helpful information is one of our top priorities. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Only due to a phone call from Newbury do I add to my bonus. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for taking the time to share your thoughts. We’re always working to improve, and your feedback helps us better serve our members. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Have used the building society since I was a young child. Never had a bad experience. Staff are always friendly and helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society We truly value your continued support over the years. It’s members like you who make Newbury Building Society what it is—thank you! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
I have always had excellent service. Staff are welcoming and helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re so glad we could help! Your satisfaction means a lot to us. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Ken was exceptionally helpful well informed and even stayed on to conclude my transaction. Thank you. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for recognizing Ken’s efforts. We’ll make sure your feedback is shared with them! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
We went into all necessary details, very professional and helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society It’s wonderful to hear you found our team helpful. That’s what we’re here for! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Excellent Service, very helpful and friendly. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you! We're so glad you found our team friendly—it’s something we truly value. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Thank you Laura, very efficient service everything well explained. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re thrilled to hear that Laura helped make your experience a great one. We'll be sure to pass along your kind words! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Positive: Friendly, helpful staff. Negative: �50,000 limit on 1 day transfers. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your feedback. We’re glad you enjoyed parts of your experience and appreciate your suggestions on how we can improve. We’re always working to get better! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Very friendly and helpful staff. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you! We’re always here to help, and we’re glad that came through in your experience. Response date: 9th July 2025
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Newbury Building Society

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