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Newbury Building Society: Savings reviews

4.88
Based on 8,711 reviews, last reviewed 29th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8711)

In branch service review

5
We dealt with Deborah, and she was very helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re so glad Deborah made your experience special! We’ll make sure they see your kind words—thank you for sharing! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Staff very knowledge and helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society It’s wonderful to know our branch team could support you so well. We’re proud of the care and attention they bring to every interaction. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Knowledgeable staff, friendly and welcoming. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re so glad you felt well looked after by our branch team. Providing friendly, knowledgeable service is what we’re all about—thank you for sharing your experience! Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Staff always welcoming and friendly and helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your lovely feedback. Our branch colleagues work hard to make every visit a positive one, and your comments are truly appreciated. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Very friendly , helpful and polite served by Paula. Reviewed on: 30th June 2025
Reply from Newbury Building Society We're so pleased to hear that Paula was able to assist you so well. We'll be sure to pass on your lovely feedback—thank you for taking the time to share it! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Every member of staff is friendly, approachable and helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re thrilled to hear our branch team made a great impression. Your feedback is a real boost to the team and a reminder of why we do what we do. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
The easy of information, friendly and efficient and keeping up to date with changes. Reviewed on: 30th June 2025
Reply from Newbury Building Society It’s fantastic to hear you had a smooth and positive experience at your local branch. We’ll be sure to pass your kind words on to the team! Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Professional and personal informative, unrushed, comprehensive. Reviewed on: 30th June 2025
Reply from Newbury Building Society We appreciate your review! It’s great to hear our team’s professionalism stood out. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
I like being able to come into branch and talk to staff a member. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for your lovely feedback about your visit to our branch. We’re so glad our team made you feel welcome and well looked after. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Very helpful, polite and great customer service - as always. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for the great feedback! We’re happy to know we could assist you effectively. Response date: 9th July 2025
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Newbury Building Society

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